Security Officer Front Desk at Allied Universal in US-NH-Manchester

Job description

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
• As a Security Officer Front Desk in Manchester, NH , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Professional in a dynamic technology, media, and telecommunications location, you will welcome visitors, manage access and badges, monitor entry activity, and provide exceptional customer service. Using computer or tablet systems, you will support a professional, secure environment while communicating clearly with guests and team members. Join Allied Universal’s agile, reliable, innovative, and caring team, where integrity and teamwork guide every interaction.
• Position Type: Part Time
• Pay Rate: $20.44 / Hour
• Day Time
• Mon 06:30 AM - 12:30 PM
• Tue 06:30 AM - 12:30 PM

Responsibilities

• Provide exceptional customer service to employees, visitors, contractors, and delivery personnel at a front desk location within a technology, media, and telecommunications environment.
• Welcome visitors, verify identification and authorization, issue visitor credentials, and maintain accurate entry and departure records in accordance with site-specific policies.
• Monitor access points, cameras, alarms, and other security-related systems; report unusual activity, access concerns, and equipment issues to appropriate personnel.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner, following site-specific emergency response procedures.
• Support a professional front desk environment by answering phones, directing guests, coordinating with onsite contacts, and completing required activity reports.

Requirements

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Skills

Required

• Customer service
• Access control or badge management
• Computer or tablet usage
• Communication
• Problem-solving

Preferred

• Customer service experience
• Access control or badge experience

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.