Customer Service Representative - State Farm Agent Team Member at State Farm Agent in CA-culver city-90232
- Company: State Farm Agent
- Location: CA-culver city-90232
- Posted: Sep 21, 2026
- Type: Full-time
- Salary: $20.00 - $24.00 per hour
Overview
As a Customer Service Representative - State Farm Agent Team Member with Morton Roberts - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help…
Job description
- As a Customer Service Representative - State Farm Agent Team Member with Morton Roberts - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
- We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
- Do you want a career and not just a job?
- This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Requirements
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish (required).
- Seeking Currently Licensed Applicants Only
Skills
Required
- Bilingual Spanish
Preferred
- Previous customer service experience
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Compensation: $20.00 - $24.00 per hour
About State Farm Agent
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance. Our office is located in Culver City, CA. Our office is open 9a-5p Mon-Fri. I have been a State Farm agent since 2002. I am a proud graduate of Grambling State University, BS Economics. We have 20 years of combined insurance experience in our office. Additional languages spoken: Spanish