Management Analyst (Action Officer) Support at ECS in Bethesda, MD

Job description

• ECS Everforth is seeking a highly organized and analytical Management Analyst (Action Officer) to provide operational, administrative, and project coordination support to federal leadership within the Extramural Division supporting the National Institute of Health.
• This role will support division leadership through assignment tracking, workflow coordination, stakeholder engagement, briefing preparation, operational analysis, meeting coordination, and administrative process improvement initiatives. The ideal candidate is proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced federal environment.
• All support provided is advisory and administrative in nature and does not include inherently governmental functions. Federal staff retain all final decision-making authority.

Responsibilities

• Assignment & Workflow Coordination
• · Maintain and manage tracking systems for branch assignments, delegated actions, milestones, and deliverables.
• · Develop status reports and provide updates to federal leadership.
• · Coordinate follow-up activities to ensure timely completion of tasks and action items.
• Program & Operational Support
• · Assist leadership in assessing incoming assignments and preparing analytical summaries to support prioritization.
• · Support operational planning and workload sequencing activities.
• · Identify workflow bottlenecks and recommend process improvements.
• Risk & Process Management
• · Assist with risk assessments and contingency planning activities.
• · Review and recommend improvements to standard operating procedures (SOPs).
• · Support quality assurance and operational efficiency initiatives.
• Stakeholder & Executive Coordination
• · Serve as a coordination liaison for internal and external stakeholders.
• · Draft meeting summaries, action trackers, and executive communications.
• · Support leadership engagement activities and branch communications.
• Meeting & Event Support
• · Coordinate meetings, workshops, and leadership engagements.
• · Prepare agendas, logistics, attendee coordination, and follow-up documentation.
• Data Analysis & Reporting
• · Collect and analyze operational and performance data.
• · Prepare dashboards, analytical reports, and executive summaries.
• · Assist leadership with reporting metrics and operational visibility.
• Policy & Compliance Support
• · Compile policy reference materials and supporting documentation.
• · Support policy review and communication efforts.
• Workforce & Administrative Support
• · Assist with onboarding and training coordination.
• · Maintain records, correspondence, document repositories, and version control.
• · Support records management and administrative documentation activities.
• Financial Support
• · Assist with financial tracking summaries and budget support activities.
• Executive Briefings & Correspondence
• · Draft presentations, briefing materials, memoranda, and correspondence for federal leadership review.
• · Coordinate review and approval workflows for executive materials.
• Special Projects
• · Support short-term operational initiatives and special assignments as directed by branch leadership.

Requirements

• Education
• Bachelor’s degree in Business Administration, Public Administration, Management, Communications, or related field.
• High School Diploma plus three (3) years of specialized experience may substitute for a bachelor’s degree.
• Experience
• Minimum three (3) years of related professional experience supporting federal operations, administrative management, project coordination, or executive support environments.
• Ability to obtain and maintain NIH badge/access credentials.
• Must be eligible to work in a federal contractor support environment.
• Strong analytical, organizational, and time management capabilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deadlines independently.
• Experience supporting executive-level stakeholders.
• Microsoft Office Suite
• Word
• Excel
• Outlook
• PowerPoint
• Teams
• SharePoint
• Tracking and reporting tools
• Data management systems
• Prior NIH or HHS experience strongly preferred.
• Experience supporting federal leadership offices or administrative management functions.
• Familiarity with federal travel, records management, and operational reporting processes.
• Experience relative to a scientific or medical/healthcare background.

Skills

Required

• Tracking and reporting tools
• Data management systems

Benefits

• General Description of Benefits
• Salary Range: $75,000-85,500