Front Desk - Opener at Chiefs Fit in KS-Overland Park-66212

Job description

• Our Member Services Team provides the first impression of Chiefs Fit to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.

Responsibilities

• · Ensuring that all members and guests check in and have active memberships
• · Overseeing guest and member traffic flow
• · Collecting dues and updating billing when appropriate
• · Monitoring and addressing membership alerts
• · Assisting members and guests with all inquiries and concerns
• · Reporting all issues in a timely manner
• · Contributing to maintaining the club-wide standards of cleanliness
• · Answering phone calls and directing them appropriately
• · Helping integrate members into the club (completing profile, taking photos, distributing barcodes)
• · Assisting other departments when necessary
• · Attending all required meetings
• · Maintaining an active and working knowledge of Chiefs Fit as a company, as well as all services and promotions
• · Being proficient in policies and directives as outlined in the Member Services Playbook
• Perform other duties as assigned
• This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Requirements

• Perform other duties as assigned
• This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Skills

Required

• Overseeing guest and member traffic flow
• Reporting all issues in a timely manner
• Attending all required meetings