Product Manager, US Channel Sales BPR & Data Ops at Apple in Cupertino

Job description

• Imagine what you could do here. At Apple, new ideas have a way of becoming outstanding products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish.
• Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. We are, in many ways, the face of Apple to our largest customers.
• We're seeking an enthusiastic Product Manager to help evolve our AI-powered decision intelligence products and agentic workflows. This is a hands-on product role with real ownership. You'll partner closely with engineering, design, data science, and business stakeholders, act as a clear voice for the product across cross-functional teams, and help shape a roadmap that reduces time to insight and catalyzes decision making across Apple Sales.

Responsibilities

• Drive user engagement and impact by removing user friction, closing functional gaps, and resolving bugs.
• Embed the product into user workflows, partnering with users and stakeholders to understand how they work today and making our capabilities a natural part of that process rather than an extra step.
• Gather and synthesize user feedback into actionable requirements, translating fuzzy needs into scoped, well-defined work.
• Use analytics to prioritize improvements, monitoring adoption and engagement to determine what to build next and to measure whether changes landed.
• Represent the product with cross-functional team members, acting as a clear and credible point of contact for engineering, design, data science, and business partners.
• Oversee production ticket resolution, triaging incoming issues, setting priority alongside engineering, and tracking them through to closure.
• Contribute to roadmap planning and own assigned features end-to-end: refining problem definition, requirements, prototyping and feedback, launching, measurement and driving adoption.

Requirements

• 3+ years of experience in product management, or in an adjacent role (business or data analysis, program management, consulting, UX, or engineering) with demonstrable product ownership.
• Ability to prioritize based on analytics and business.
• Experience writing clear user stories, CUJ (Critical User Journeys), requirements, and acceptance criteria, and maintaining a prioritized backlog.
• Strong communication skills — able to message product and technical content at a level appropriate for the audience, and to build trust with stakeholders.
• Demonstrated ability to partner with engineering, design, and business stakeholders to create alignment on user needs and product direction.
• Strong time management skills, with the ability to balance competing priorities, longer-term projects, and ad hoc requirements.
• An eagerness and ability to learn new skills in a fast-passed environment and evolving environment.
• B.A. or B.S. degree, or equivalent work experience.
• 5+ years of experience in product management, or in an adjacent role (business or data analysis, program management, consulting, UX, or engineering) with demonstrable product ownership.
• Experience working on AI, LLM-based, or agentic products is strongly preferred.
• Familiarity with key considerations for generative experiences, including quality, trust, and adoption considerations.
• Proficiency in analytics or BI tooling (SQL, Tableau, Looker, or similar).
• Experience with issue-tracking, requirement backlog tools, and with running production triage.
• Experience mapping and improving end-to-end user workflows, particularly where a new tool has to fit into established ways of working.
• Experience working on global products that have regional requirements.
• Comfortable working with product and domain experts to translate ambiguous needs into clear, measurable requirements.

Skills

Required

• Product management
• Maintaining prioritized backlog
• Communication
• Time management
• Learning new skills

Preferred

• AI, LLM-based, or agentic products
• Generative experiences
• Running production triage

Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $144,600 and $218,000, and your base pay will depend on your skills, qualifications, experience, and location.
• Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
• Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.