IT Assets Software and Mobile, Tech & Engineering Fellow (Spring) at metropolitantransportationauthority.com in New York, NY
- Company: metropolitantransportationauthority.com
- Location: New York, NY
- Posted: Sep 20, 2026
- Type: Internship
- Salary: $19.00 per hour (Undergraduate), $21.00 per hour (Graduate)
Overview
Position at MTA Headquarters Department: MTA IT Department Location: 2 Broadway, New York, NY 10004 Position Title: IT Assets Software and Mobile, Tech & Engineering Fellow Hourly Rate: $19.00 (Undergraduate) $ 21.00 (Graduate)
Job description
- Position at MTA Headquarters
- Department: MTA IT Department
- Location: 2 Broadway, New York, NY 10004
- Position Title: IT Assets Software and Mobile, Tech & Engineering Fellow
- Hourly Rate: $19.00 (Undergraduate) $ 21.00 (Graduate)
- All internship positions are onsite and require regular, in-person attendance at the designated work location.
Responsibilities
- Support the management of lifecycle of mobile assets (Ordering, receiving, preparing, distributing, inventory, store, track, repair/replace, dispose).
- Assist with responding to mobile device reported tickets and handle them accordingly.
- Updating departmental records accurately and timely for all IT assets and services.
- Support team with updating vendor portals records for asset management needs.
- Support team with non-standard user requests and recommend effective solutions.
- Creating a report on technology assets.
- Update documentation to assist user clients and IT staff.
- Support with service requests and ticket resolution.
Requirements
- Proficiency in Microsoft Office Suite is a must.
- Intermediate to advanced Excel skills.
- The candidate should possess organizational, analytical and communication skills.
- The candidate should be able to work well under pressure and prioritize tasks effectively.
- The candidate should have a keen eye for detail and be able to work independently while being an active team player.
- Matriculated in an undergraduate program in good standing with at least 2.5 GPA
- Major(s) Preferred: Computer Science, Computer Information Science, or related field.
- All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.
Skills
Required
- Proficiency in Microsoft Office Suite
- Intermediate to advanced Excel skills
- Organizational skills
- Analytical skills
- Communication skills
- Ability to work well under pressure
- Ability to prioritize tasks effectively
- Keen eye for detail
- Ability to work independently
- Active team player
About metropolitantransportationauthority.com
The MTA Information Technology (IT) department's mission is to deliver innovative and responsive solutions that enable safe, effective, and efficient transportation operations. The IT Assets management team manages, monitors, and tracks MTA IT’s assets, including hardware, software, and related services. This includes all technology assets for information technology (IT) and operational technology (OT). The fellow will support distribution of mobile devices to field and office staff across 4 MTA locations within the next year. They will also manage documentation related to these distribution activities. This position begins in Spring 2027; candidates should be ready to commit minimum of 12‑months in the role.