Customer Service - Self Storage Manager at Public Storage in Birmingham, AL, United States

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Responsibilities

• Assess customer storage needs and make suggestions, including selling packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability
• Audit cash drawers and make bank deposits
• Help keep customers current with payments and make reminder and collection calls when required
• Perform cleaning and daily maintenance tasks including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal
• Transport lift/move items weighing up to 35 pounds
• Walk in/around facilities spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors

Requirements

• Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
• Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Skills

Required

• Customer service
• Sales
• Valid driver's license
• Ability to walk and climb stairs
• Cleaning and maintenance skills

Benefits

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
• Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!