Manager, Software Engineering at SoftWriters in Pittsburgh, PA

Job description

• More than a technology company.
• Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.
• We're seeking a Manager, Software Engineering to join our growing technology organization and help shape the future of healthcare technology. In this role, you'll lead engineering teams responsible for modernizing and expanding our product portfolio while helping drive SoftWriters' transition to an agent-first, AI-enabled software development culture that delivers exceptional value to our customers.
• Location: Hybrid - Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)
• Reports to: Director, Software Engineering

Responsibilities

• Lead multiple innovative technology projects and the teams that deliver them
• Leverage your experience to hire and scale up engineering teams
• Understand the business environment and work closely with other teams to efficiently drive team progress, and to ensure that projects align with strategic and tactical objectives
• Provide recommendations regarding emerging trends, design requirements, best practices, and the utilization of advanced software development methods — including agentic and AI-assisted development approaches
• Provide mentorship to team members in the delivery of clear, concise, and tested code
• Support and guide Scrum practices, providing an excellent team experience
• Facilitate collaboration amongst the team in delivering value each Sprint
• Consistently deliver business value within forecasts
• Partner with Scrum Masters and Product Owners in support of team member performance and development
• Focus on increasing the level of quality in all aspects of product development
• Lead your team through our evolution to an agent-first SDLC
• Model active, hands-on use of our AI tooling (Cursor, Claude Code) rather than advocating from the sidelines
• Coach engineers at every comfort level — from early adopters to those who need more support — toward genuine, sustained adoption
• Identify where AI tooling changes how your team plans, reviews, tests, and ships, and help make that operational, not theoretical
• Partner with the Director of Engineering to spot adoption friction on your team early and address it directly and supportively
• Demonstrate an innovative spirit in continuously improving yourself, others, and our culture
• Be energized by developing your own skillset — gain mastery of what you know, explore new languages, technologies, and techniques
• Seek opportunities to broaden your scope of knowledge and stay current with industry and organizational trends
• Actively seek feedback from colleagues and effectively incorporate changes into work and behaviors
• Engage, educate, push, and have fun with your teammates daily
• Other duties as assigned

Requirements

• BS in Computer Science, Information Science, Management Information Science, related discipline, or equivalent experience
• 2+ years hands-on technical leadership and people leadership experience
• Experience building and leading a diverse team of engineers
• Experience working with Scrum teams and comfortable leading in a self-organized team of teams
• Advanced software application design and development knowledge
• A solid foundation in Computer Science, with strong competencies in data structures and algorithms
• Demonstrated ability to work both independently and collaboratively
• Proven ability to take ownership of, and follow through on, escalated incidents requiring leadership attention until resolution is achieved
• Experience leading a team through a significant change in tooling, process, or technology — and comfort holding a high bar while genuinely supporting people through it
• Experience with SOLID principles, IOC / DI, ORM, and unit testing
• Experience designing and developing relational databases (SQL, Oracle, MySQL, etc.)
• Experience with one or more source control systems (Git, TFS, TortoiseSVN, etc.)
• Strong customer service orientation
• MS in Computer Science, Information Science, Management Information Science, related discipline, or equivalent experience
• Hands-on experience with AI-assisted or agentic development tools (e.g., Cursor, Claude Code, GitHub Copilot, or similar) in a professional setting
• Experience and creativity in resolving software application and work-flow process problems
• Experience developing with languages and technologies in the Microsoft tech stack such as:
• .NET Framework and/or .NET Core (C#)
• Entity Framework
• SQL Server
• JavaScript, TypeScript
• Angular, React, React Native
• REST APIs
• Native iOS, Android
• Scrum@Scale, Scrum, Scrum Master
• Experience in the setup and management of Continuous Integration pipelines
• Experience in database performance analysis and tuning
• Experience with cloud technologies
• Familiarity with HIPAA requirements involving data storage and transmission
• Solid understanding of governance and security frameworks to resolve data ownership, sharing, and access rights within a federated environment

Skills

Required

• Scrum practices
• Leadership and people management
• Mentoring and coaching
• Strong customer service orientation

Preferred

• Scrum@Scale, Scrum, Scrum Master
• Continuous Integration pipelines
• Database performance analysis and tuning
• Cloud technologies
• HIPAA requirements
• Governance and security frameworks

Benefits

• Why You'll Love Working Here Meaningful Work: Your leadership will directly influence technology solutions that improve patient safety and help long-term care pharmacies deliver life-saving medications more efficiently.
• Modern Work Environment: Brand new, high-tech office with stunning Pittsburgh city views, located directly on the North Shore waterfront.
• Recognized Top Workplace: Consistently voted one of the best places to work in Pittsburgh.
• Hybrid work policy with flexible hours
• Remote-Work Bank for additional flexibility
• Paid parking provided
• PTO day on your birthday
• Floating holidays
• Competitive salary
• 100% paid parental leave
• 401(k) with company match
• Comprehensive medical, dental, and vision coverage
• Life and disability insurance
• Continuous learning and development opportunities
• Cross-functional collaboration
• Clear career advancement paths
• Exposure to emerging AI technologies and modern engineering practices