Operations Specialist (Orange City, FL) at FCC Environmental Services in Orange City, FL

Job description

• It's fun to work in a company where people truly BELIEVE in what they're doing!
• We're committed to bringing passion and customer focus to the business.
• Start your career with FCC and become part of our global team of passionate waste industry professionals.
• The Operations Specialist provides day-to-day support across office operations and dispatch functions. This position plays a key role in ensuring smooth internal workflows, assisting with scheduling, data entry, customer coordination, and general administrative tasks. The ideal candidate is organized, flexible, and able to work effectively in a fast-paced environment.

Responsibilities

• Assist with dispatching and scheduling of field personnel or service routes.
• Provide administrative support including filing, data entry, document preparation, and recordkeeping.
• Answer phones, respond to emails, and communicate effectively with customers and team members.
• Support office operations by ordering supplies, maintaining office organization, and handling basic clerical tasks.
• Help track job progress and ensure accurate documentation of services performed.
• Coordinate with drivers, technicians, or service crews to support daily operations.
• Input and update information in dispatch or scheduling software.
• Assist with reporting, and maintaining compliance records as needed.
• All billing for GEL locations and hauling.
• Enter received payments from customers.
• Process credit card payments.
• Perform collection calls.
• Any additional task assigned by supervisor and/or manager.

Requirements

• High School diploma or GED
• High school diploma or equivalent required.
• 1+ years of experience in an office, customer service, dispatch, or administrative support role preferred.
• Strong organizational and time management skills.
• Basic proficiency with computers and standard office software (e.g., Microsoft Office, Excel, email systems).
• Strong verbal and written communication skills.
• Ability to multi-task and adapt to changing priorities.
• Comfortable working independently and as part of a team.

Skills

Required

• Organizational skills
• Time management
• Communication skills
• Multi-tasking
• Adaptability
• Teamwork
• Microsoft Office
• Excel
• Email systems
• Dispatch or scheduling software

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short-Term & Long-Term Disability
• Training & Development