Call Center Representative (Dental) at Dental365 in Maumee, Ohio, United States
- Company: Dental365
- Location: Maumee, Ohio, United States
- Posted: Sep 20, 2026
- Type: Full-time
- Salary: $18 - $20 USD per hour
Overview
Join the future of dentistry, led by dentists We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception, we've touched the lives of hundreds of thousands of patients…
Job description
- Join the future of dentistry, led by dentists
- We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. Since our inception, we've touched the lives of hundreds of thousands of patients and have emerged as a leading and distinguished dental organization, led by dentists. If you’re a motivated change-maker looking to build a lifelong career in dentistry – now is the time to take part in our journey.
- Our Call Center Representatives are responsible for managing, scheduling, and sorting all incoming calls for a seamless patient experience.
Responsibilities
- Warmly greet patients with a high level of concierge care.
- Answering phones promptly and checking the office voicemail regularly, responding to messages.
- Managing schedules - input and confirm patient appointments via phone and text.
- Entering in new patient records with precision, updating all details.
- Assist with various office duties as directed by immediate supervisor.
Requirements
- Experience in a call center or healthcare environment, previous dental experience a plus!
- Proficient in English with strong written and verbal communication skills
- Strong interpersonal and customer service skills
- Organized with ability to manage multiple tasks efficiently.
Benefits
- Generous Compensation: We invest in the best and are competitive in our salary offers.
- Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
- 401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan.
- Generous Paid-Time Off: Prioritizing a work life balance and self-care.
- Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
- Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.
- *All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.
- Pay Range - $18/HR - $20/HR
- $18 - $20 USD
About Dental365
Step into a new era with Dental365 A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We’ve thought through every step in the patient’s experience to perfect our communication and care so that each visit is an eagerly anticipated event. We’re a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.