Admin/Clerical - Receptionist at Alpha Consulting Corp. in Cranberry Township, PA

Job description

• Description:

Responsibilities

• Serve as the primary administrator for the facility's access control and badge management program.
• Create, program, issue, modify, and deactivate employee, contractor, and visitor access badges.
• Process access requests in Envoy and ensure required approvals are obtained and documented in accordance with company policies.
• Coordinate with building security regarding base building access, badge activation/deactivation, and access-related issues affecting common areas and building-managed systems.
• Maintain accurate records of badge assignments, access requests, access levels, and authorization approvals.
• Participate in periodic audits of badge assignments.
• Monitor facility CCTV, access control, and other security systems to identify suspicious activity, security concerns, safety hazards, or policy violations.
• Respond appropriately to security events, alarms, and access control alerts.
• Troubleshoot badge and access-related issues and coordinate resolution with building security, vendors, and internal stakeholders as needed.
• Provide reports related to access control, badge issuance, visitor activity, incidents, and security investigations.
• Support investigations by providing access control records, badge activity, visitor logs, and video surveillance information as required.
• Provide security presence and support for employee-related activities, meetings, and workplace situations requiring security assistance.
• Input visitor information into Envoy.

Requirements

• High school diploma or equivalent.
• Minimum 1-3 years of security, law enforcement, military, loss prevention, facilities security, or related experience.
• Strong verbal and written communication skills.
• Ability to remain calm and make sound decisions during emergencies.
• Proficiency with Client Office applications and security-related software systems.
• Strong attention to detail, organizational skills, and situational awareness.
• Previous experience in corporate, industrial, manufacturing, or commercial security environments.
• Experience with access control systems, badge management, CCTV monitoring, visitor management, and security investigations.
• Experience administering facility access permissions and employee/contractor credentialing programs.
• First Aid, CPR, and AED certification.
• Certified Security Officer (CSO) certification preferred.
• Other security-related certifications, training, or professional development are a plus.

Skills

Preferred

• First Aid, CPR, and AED certification