Hyperscale Logistics Program Manager at E2 Optics in US-OH-Columbus - New Albany

Responsibilities

• Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures
• Establish and lead a standardized logistics program across all hyperscale sites, ensuring alignment with client expectations (Meta and future hyperscalers).
• Develop and implement scalable logistics strategies to support multi-region, multi-client growth.
• Provide leadership and accountability for Regional Logistics Managers, ensuring consistency in execution, reporting, and performance.
• Drive a culture of accountability, urgency, and operational excellence across all logistics functions.
• Establish logistics as a critical path function that directly supports project execution and schedule certainty.
• Forecasting and coordination with procurement
• Delivery scheduling and vendor coordination
• Site receipt, verification, and documentation
• Storage, organization, staging, and distribution
• Verified against purchase orders and transmittals
• Inspected upon receipt for damage or discrepancies
• Documented with signed packing slips and condition verification
• Material tracking and real-time visibility
• Transmittals and delivery documentation
• Chain of custody and material accountability
• Align material readiness with project schedules to ensure installation teams are never delayed due to material constraints.
• Lost or unaccounted materials
• Misaligned deliveries
• Excess handling or improper storage
• Own the end-to-end process for damaged, defective, or non-conforming materials, including identification, documentation, and resolution.
• Lead and manage all RMA (Return Material Authorization) processes, ensuring timely resolution and minimal impact to project schedules.
• Damage reporting (photos, documentation, packing slips, transmittals)
• Vendor notification and escalation
• RMA tracking through closure
• Act as the primary liaison with manufacturers, distributors, and vendors to:
• Expedite replacements or credits
• Resolve warranty and quality issues
• Escalate critical path material delays
• Partnering with engineering, QA, and field teams to validate alternatives
• Ensuring compliance with client specifications and standards
• Providing risk assessments and recommendations
• Material issues and impacts
• Replacement timelines
• Approved substitutions and execution plans
• RMA cycle times and resolution timelines
• Material damage trends by vendor and site
• Substitution impacts to schedule and cost
• Drive continuous improvement by identifying root causes of material damage or failure and implementing preventative measures.
• Site Logistics Leads
• Logistics Coordinators
• Material Handlers
• Organized, labeled, and auditable material storage areas
• Clean, safe, and efficient logistics workflows
• Accurate and up-to-date inventory records
• Material receiving processes
• Staging and kitting strategies
• Delivery-to-install workflows
• Conduct regular site audits to ensure compliance with logistics standards and expectations.
• Material status (ordered, in transit, received, installed)
• Delivery schedules and constraints
• Inventory levels by site and region
• Ensure consistent use of tracking tools (Smartsheet, Excel, ACC, or similar platforms).
• Material readiness and risks
• Delivery performance
• Inventory accuracy and variances
• Vendor accountability
• Procurement improvements
• Reduced material loss and delays
• Oversee relationships with delivery vendors, freight providers, distributors, and manufacturers.
• Evaluate and implement regional warehouse strategies to optimize logistics efficiency.
• On-time delivery
• Documentation accuracy
• Product quality and damage prevention
• Support contract negotiations focused on cost efficiency, reliability, and scalability.
• Operations & Field Execution Teams
• Procurement & Supply Chain
• Project Controls & Scheduling
• Quality & Safety Teams
• Project schedules and sequencing
• Installation readiness planning
• Risk identification and mitigation efforts
• Recruit, onboard, and develop high-performing logistics teams across all regions.
• Provide coaching and mentorship to Regional Logistics Managers and site-level teams.
• Establish clear expectations, performance metrics, and accountability structures.
• Support development of future leaders and succession planning for Logistics Director-level roles.
• Foster a culture of continuous improvement, ownership, and teamwork.
• E2 Optics safety standards
• Client-specific safety requirements
• Promote safe material handling, storage, and transportation practices.
• Travel: Travel required to support site operations and program alignment.
• Percentage of Time: 20% - 50%

Requirements

• High school diploma or GED required
• Bachelor's degree in logistics, supply chain management, business administration, or equivalent experience
• OSHA 10 required, OSHA 30 preferred
• Demonstrated expertise in logistics management, ideally within hyperscale data center settings
• Proficient leadership capabilities, adept at fostering and guiding top-tier teams
• Outstanding communication and interpersonal proficiencies
• Track record in warehouse site selection and vendor oversight
• Well-versed in industry standards and forthcoming logistics trends
• Strong leadership, communication, coaching, and collaborative skills
• Exceptional analytical, organizational, and problem-solving skills
• Ability to add value both independently and as a team member
• Demonstrates professionalism with the ability to engage effectively to build rapport across all employee levels, management, staff, customers, vendors, contractors, and others
• Ability to effectively transfer knowledge, coach, influence, and encourage others
• Promotes a working climate that fosters ownership, creativity, openness, and passion
• Demonstrated team building and conflict resolution skills
• Ability to work under time pressure and adapt to changing requirements with a positive attitude
• Use strong oral/written communication and organizational skills to consistently exceed internal and external customers expectations
• Disciplined, detail-oriented, organized, and thorough self-starter
• Demonstrated skill in organizing resources, establishing priorities, and motivating stakeholders
• Strategic planning, tactical, and execution skills
• Ability to create and implement policies and standards that drive corporate strategic initiatives
• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)

Skills

Required

• Logistics management
• Leadership
• Communication
• Interpersonal skills
• Analytical skills
• Organizational skills
• Problem-solving skills
• Team building
• Conflict resolution
• Strategic planning
• OSHA 10

Preferred

• OSHA 30

Benefits

• Competitive pay
• Opportunities for professional development and career growth
• BICSI training facilities
• A supportive and inclusive work environment
• Health, dental, and vision insurance
• Paid time off and holidays