Airport Agent - Customer Service at Envoy Air in US-NY-Rochester

Job description

• Come and work for Envoy Air, an American Airlines Group Company, at ROC Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
• We are hiring immediately, with no experience required!
• Pay rate: $ 16.33

Responsibilities

• Travel for free with your family and friends on flights across the American Airlines global network.
• Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
• Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
• In this entry level position , you can enjoy paid on the job training and development programs to take your career to the next level.
• Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
• Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
• What you will be doing!
• Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip. Don’t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
• This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
• No time for the gym? No problem! You will get a good workout in while lifting the customers’ bags onto the belt and seeing them off to their destination.
• This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!

Requirements

• Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
• 18 years or older.
• High school diploma, GED, or international equivalent.
• Ability to pass a pre-employment drug screen and background check.
• Authorized to work in U.S. without sponsorship.
• Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos

Skills

Required

• Customer service
• Computer proficiency
• Ability to lift up to 75 pounds