Customer Service Rep(02803) - 1135 W. Wood at Dominos in Decatur, IL, United States
- Company: Dominos
- Location: Decatur, IL, United States
- Posted: Sep 20, 2026
- Type: Full-time
Overview
Join our team at Domino's Pizza in Decatur, United States, as a Customer Service Representative at our 1135 W. Wood location! We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences in a fast-paced, team-oriented environment.
Job description
- Join our team at Domino's Pizza in Decatur, United States, as a Customer Service Representative at our 1135 W. Wood location! We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences in a fast-paced, team-oriented environment.
Responsibilities
- Answer incoming phone calls and take customer orders accurately and efficiently
- Prepare high-quality pizzas and other menu items according to company standards
- Process cash and credit card transactions with precision
- Provide outstanding customer service, ensuring customer satisfaction with every interaction
- Maintain a clean and organized work area, adhering to food safety and sanitation guidelines
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold the store's cleanliness standards
- Handle customer inquiries, concerns, and special requests in a professional and friendly manner
- Contribute to a positive work environment by demonstrating a can-do attitude and team spirit
Requirements
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, both verbal and listening
- Capability to multitask and work efficiently in a fast-paced environment
- Basic math skills for handling cash transactions accurately
- Physical ability to lift up to 25 lbs and stand for extended periods
- Flexibility to work weekends, holidays, and various shifts as needed
- Ability to follow directions and adhere to company policies and procedures
- Team player mentality with a willingness to assist colleagues as needed
- Basic food handling knowledge or willingness to learn
- Attention to detail in order taking and food preparation
- Positive attitude and easy smile, even during busy or challenging situations
- Reliable and punctual with a strong work ethic
Skills
Required
- Excellent customer service skills
- Strong communication abilities
- Multitasking
- Basic math skills
- Physical ability to lift up to 25 lbs
- Flexibility to work various shifts
- Ability to follow directions
- Team player mentality
- Basic food handling knowledge
- Attention to detail
- Positive attitude
- Reliability and punctuality