Customer Service Rep(02817) - 11 E. Jackson St. at Dominos in Morton, IL, United States

Job description

• Domino's Pizza in Morton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 11 E. Jackson St. location. As a vital member of our crew, you'll be responsible for ensuring our customers have a great experience while interacting with our brand.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Process cash and credit card transactions with precision
• Prepare and make pizzas according to company standards and customer specifications
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness and hygiene standards
• Handle and lift items weighing up to 25 lbs. as needed

Requirements

• Strong communication skills with the ability to interact professionally with customers and team members
• Flexibility to work various shifts, including weekends and holidays
• Ability to follow directions and adhere to company policies and procedures
• Basic math skills for accurate cash handling and order processing
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a positive attitude and friendly demeanor
• Ability to multitask and work efficiently in a fast-paced environment
• Customer-focused mindset with a commitment to providing excellent service
• Previous customer service experience (preferred but not required)

Skills

Required

• Strong communication skills
• Basic math skills
• Team player mentality
• Customer-focused mindset

Preferred

• Previous customer service experience