Accounts Receivable Specialist at PT Holdings USA Inc in Plymouth, Michigan

Job description

• Position at Bildon
• Accounts Receivable Specialist
• Location: Plymouth, MI
• Schedule: Full-Time | Monday- Friday | 8:00 AM – 4:30 PM | In Office
• Rate: Starting $21.00
• We are seeking a highly organized, customer-focused, and dependable Accounts Receivable Specialist to join our branch team. While this position is responsible for supporting the Accounts Receivable process, it is also highly customer-facing. You will serve as one of the primary points of contact for customers, assisting with billing inquiries, account questions, invoice processing, and payment follow-up while providing exceptional customer service. The ideal candidate enjoys building customer relationships, communicating professionally, and working collaboratively with multiple departments to ensure an outstanding customer experience.

Responsibilities

• • Customer Service: Serve as a primary point of contact for customers by responding to billing inquiries, resolving account questions, providing updates, and delivering professional, timely customer service.
• • Accounts Receivable: Monitor Accounts Receivable email inboxes, send customer statements, follow up on outstanding invoices, and communicate professionally with customers regarding payment status.
• • Invoice Processing: Send invoices daily, accurately input invoices into online customer billing portals, and ensure all billing documentation is submitted according to customer requirements.
• • Administrative Support: Maintain accurate customer records, scan and file documents, manage daily mail and support general office operations.
• • Billing & Documentation: Ensure invoices, statements, and customer account information are accurate and up to date while maintaining proper documentation for internal records.
• • Cross department Collaboration: Work closely with the service, dispatch, parts, warranty, and accounting team to resolve customer account issues, support billing processes, and ensure positive customer experience.
• • Problem Solving & Adaptability: Take initiative, handle changing priorities, and assist with additional responsibilities as needed.
• • Safety Commitment: Follow all company safety policies and accident prevention procedures while maintaining a safe work environment.

Requirements

• • Two years of related education and/or experience preferred.
• • Successful completion of a drug screen and criminal background screening.
• • Must be at least 18 years of age.
• • Strong customer service, communication, and problem-solving skills
• • Ability to work independently while staying organized and managing priorities.
• • Comfortable using computers, office equipment, and business systems.
• • Commitment to workplace safety and company procedures.

Skills

Required

• Strong customer service skills
• Communication skills
• Problem-solving skills
• Ability to work independently
• Organizational skills
• Time management skills
• Computer proficiency
• Office equipment operation
• Business systems familiarity
• Commitment to workplace safety

Benefits

• • Medical and Dental Benefits
• • Life Insurance
• • 401k & Company Match
• • Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us.