Business Office Associate, full-time days 9a-5p, NICU, Atlantic Health Morristown Medical Center at Atlantic Health System in Morristown, NJ, United States
- Company: Atlantic Health System
- Location: Morristown, NJ, United States
- Posted: Sep 20, 2026
- Type: Full-time
- Salary: $25.18 - $41.57 per hour
- Experience: 2+ years
Overview
Responsible for handling clerical tasks in the office. Handles incoming phone calls and other communications, greets clients and visitors, manages files, updates paperwork and other documents, and performs other general office clerk duties and errands.
Job description
- Responsible for handling clerical tasks in the office. Handles incoming phone calls and other communications, greets clients and visitors, manages files, updates paperwork and other documents, and performs other general office clerk duties and errands.
Responsibilities
- 1. Communicates correspondence with clients and other departments as needed. Prepares and maintain follow-up of action items to meet deadlines. Assists in faxing of records and following up on receipt of medical record requests.
- 2. Compiles information, data and maintains updated and accurate spreadsheets for operations.
- 3. Accurately collects and documents time-of-service payments. Verifies/collects: demographics, emergency contact information, and insurance information.
- 4. Initiates and composes routine correspondence regarding meetings, requests for maintenance, purchasing, telecommunications requests, general program inquiries, etc.
- 5. Maintains a favorable image by demonstrating courtesy, patience, persistence, sensitivity and tact while dealing with the general public, particularly difficult patients and their families.
- 6. Provides coverage in case of team member absence, both scheduled and unscheduled coverage and ensures continuity of service.
- 7. Establishes, maintains and revises record keeping and filing systems for retention of information in order to facilitate prompt and organized retrieval of information when necessary.
- 8. Assists in managing and maintaining multiple excel spreadsheets for distribution internally for organizational efforts as required. Registers new patients and updates existing patients regularly.
- 9. Schedules, reschedules and cancels patient appointments and procedures within the department and collects and verifies the registration data.
- 10. Performs other related duties as assigned.
Requirements
- 1. High School Diploma or equivalent.
- 2. 2 years of relevant experience.
- 1. Bachelor's Degree in any related field.
Skills
Required
- High School Diploma or equivalent
- 2 years of relevant experience
Preferred
- Bachelor's Degree in any related field
Benefits
- Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
- Team Member Benefits
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
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About Atlantic Health System
At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: Atlantic Health Morristown Medical Center, Morristown, NJ Atlantic Health Overlook Medical Center, Summit, NJ Atlantic Health Newton Medical Center, Newton, NJ Atlantic Health Chilton Medical Center, Pompton Plains, NJ Atlantic Health Hackettstown Medical Center, Hackettstown, NJ Atlantic Health Goryeb Children's Hospital, Morristown, NJ Atlantic Health CentraState Healthcare System, Freehold, NJ Atlantic Medical Group Atlantic Visiting Nurse Atlantic Mobile Health Atlantic Rehabilitation We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: Chosen for 17 years by Fortune as one of the magazine’s “100 Best Companies to Work For." Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the “World’s Best Hospitals” in 2026. Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report’s 2025-2026 Best Hospital rankings. Atlantic Health scored four “A” grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm. Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals to be named among America's 50 Best hospitals by Healthgrades in 2026. Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare – 2026. Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026. Named by Newsweek as one of America’s Greatest Workplaces for Inclusion & Diversity 2025. Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired. Morristown Medical Center is a nationally-recognized leader in cardiology and heart surgery, orthopedics, gynecology, geriatrics, gastroenterology and GI surgery, pulmonology and lung surgery, and urology. We are the only hospital in New Jersey named one of America's '50 Best Hospitals' for six consecutive years by Healthgrades and one of the World's Best Hospitals by Newsweek. We were included on Becker's Healthcare 2020 list of "100 Great Hospitals in America". In addition, Leapfrog recognized us with an "A" hospital safety grade - its highest - twelve consecutive times, and the Centers for Medicare and Medicaid Services awarded us again with its highest five-start rating in 2020. Morristown Medical Center is a Magnet Hospital for Excellence in Nursing Service, the highest level of recognition achievable from the American Nurses Credentialing Center for facilities that provide acute care services. Our nonprofit hospital was also designated a Level I Regional Trauma Center by the American College of Surgeons and a Level II by the State of NJ. Our NICUs are sophisticated intensive care units that offer technologically advanced equipment and a wide range of cutting-edge therapies. Our NICU medical teams are on-site around the clock and attend every delivery in which postnatal complications are deemed possible. Patient care in the NICU is dynamic and personalized, with an emphasis on Family-Centered Care. In fact, parents and families are an integral part of the healing process. At Goryeb Children’s Hospital, Morristown Medical Center, has a 34-bed Level III NICU. It is designated a Regional Perinatal Center by the New Jersey Department of Health. At Overlook Medical Center, the 15-bed NICU is also a Level III unit. Both NICUs are equipped to care for extremely premature infants and babies with a wide variety of illnesses, genetic conditions, and surgical requirements. Our neonatologists and advanced neonatal practitioners are on-site 24 hours a day in order to provide continuity of care to our patients and coordinate care decisions with other pediatric subspecialists. At Chilton Medical Center, the NICU is a Level II Special Care Nursery, an additional setting for high quality neonatal care within Atlantic Health System. It is always staffed by a team of experienced neonatologists, advanced neonatal practitioners and pediatric hospitalists. The SCN provides care to infants born at a gestational age of greater than 31 weeks who require critical care, including infants with infections and respiratory problems. The Newton Medical Center also offers specialized neonatal care in a Level II Intermediate Care Nursery staffed by in-house pediatric hospitalists, available around the clock to coordinate neonatal care and attend deliveries.