Assistant Community Manager - PSL at Allied Residential in Shoreline, WA, USA

Job description

• As an Assistant Community Manager, you'll be the right-hand partner to the Community Manager, helping ensure smooth daily operations, top-notch resident satisfaction, and strong financial performance. You'll be on the front lines with residents, prospects, and the team-handling everything from leasing and rent collection to problem-solving and property inspections-while keeping the community running like a well-oiled machine.

Responsibilities

• Support the Community Manager in overseeing all aspects of community operations.
• Show apartments to prospective residents, explain lease terms, and highlight community amenities.
• Provide information on local schools, shopping, recreation, and transportation options.
• Process lease agreements, collect deposits, and manage rental payments.
• Respond to and resolve resident concerns, including maintenance, utilities, and service issues.
• Inspect vacant units to identify repair and maintenance needs.
• Step in to manage community issues in the absence of the Community Manager.
• Attend and actively participate in regular meetings and training sessions.
• Supervise community employees in accordance with company policies and applicable laws.

Requirements

• Six months to one year of related property management or leasing experience, or equivalent education and training.
• Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred.
• Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages.
• Proven leadership, problem-solving, and customer service skills.
• Ability to work in both office and property environments, including unit inspections in varying weather conditions.
• Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.

Skills

Preferred

• experience with Yardi or RealPage

Benefits

• Competitive wage.
• This position is eligible for property‑specific incentive programs. Bonus structures vary by ownership group and may include occupancy‑based incentives, lease‑up bonuses, financial performance bonuses, or annual performance‑based awards. Eligibility and bonus criteria are determined by the ownership group of the assigned property.
• 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 6 and 10 years.
• 9 paid holidays.
• Comprehensive health benefits-including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha).
• HSA and FSA through Lively.
• Employee Assistance Plan (EAP).
• 401(k) with employer match (25% of contributions up to 4% of eligible pay).
• Continuous professional development and advancement opportunities.