Junior ISR Logistics and Lab Support Assistant at Vibrint in Annapolis Junction, MD, USA

Job description

• Vibrint is seeking a dependable and motivated Junior ISR Logistics and Lab Support Assistant to support our Inside Sales, warehouse, and lab operations. This entry-level position is approximately 60% inside sales support, 30% warehouse support, and 10% lab support.
• This is an excellent opportunity for a recent graduate or early-career professional interested in building a career with a growing technology company. Previous technology experience is helpful but not required-we are looking for someone who communicates professionally, learns quickly, and is ready to contribute wherever needed.
• This is an opportunity to gain experience across several areas of a technology company while developing valuable skills in inside sales, OEM products, customer service, logistics, inventory, and technical operations. No previous technology experience is required. If you are curious about technology, eager to learn, and looking for a role with room to grow, this is a strong place to begin your career!
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Responsibilities

• Inside Sales Support - 60%
• Enter customer, product, and pricing information into company software to generate accurate quotes.
• Assist Inside Sales managers with quotes, orders, recordkeeping, and customer requests.
• Communicate professionally with customers, original equipment manufacturers (OEMs), vendors, and suppliers.
• Complete hands-on OEM training and maintain applicable manufacturer certifications.
• Use Microsoft Excel and other business applications to organize and track information.
• Provide backup support to the Inside Sales manager when needed.
• Warehouse Support - 30%
• Receive equipment and verify shipments against purchase orders and packing slips.
• Inspect incoming equipment for damage, missing items, or other discrepancies.
• Repackage, barcode, label, shrink-wrap, and band equipment for customer delivery.
• Move and organize equipment and boxes weighing up to 50-70 pounds.
• Coordinate pickups and deliveries with couriers and shipping providers.
• Assist the warehouse manager with daily operations and provide backup coverage as needed.
• Maintain a clean, safe, and organized warehouse.
• Lab Support - 10%
• Assist with equipment staging, organization, labeling, and inventory.
• Support basic lab activities as directed by managers and technical team members.
• Maintain a clean, organized, and safe lab environment.

Requirements

• Bachelor's degree in information technology, business, supply chain, logistics, or a related field; or at least three years of relevant professional experience.
• Strong computer skills, including working knowledge of Microsoft Excel.
• Excellent verbal and written communication skills with professional email etiquette.
• Strong attention to detail and accurate data-entry skills.
• Ability to learn new technology, products, and software quickly.
• Dependable, organized, team-oriented, and comfortable balancing office and hands-on responsibilities.
• Experience in technology, inside sales, customer service, logistics, shipping and receiving, inventory, or warehouse operations is a plus.

Skills

Required

• Microsoft Excel
• Computer skills
• Verbal and written communication
• Professional email etiquette
• Attention to detail
• Data-entry
• Dependable
• Organized
• Team-oriented

Benefits

• The pay range for this position is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to provide an equitable and competitive comprehensive compensation package. These considerations include, but are not limited to, contracted rates, education, certification(s), experience, specific competencies required for this position, and geographic location.
• Vibrint's comprehensive compensation package includes but is not limited to: competitive salary; annual merit-based salary increase and discretionary bonus program; 401(k) plan with a company maximum 9% contribution; 11 paid federal holidays; 160 hours of paid time off; medical, dental, vision, life and short- & long-term disability insurance; employee assistance program; and a generous professional development allowance.