Office Support III (Treasurer Department) at eolj in Reading, PA, United States

Job description

• Responsible for the collection and recording of all monies received over the counter and through the US Mail for tax payments, certification requests (current and delinquent), Treasurer licenses, and delinquent Tax Claim payments. This position involves financial tasks involving data entry into the appropriate systems to apply payments accurately, daily balancing and reporting, tax certifications, issuing of licenses, data inquiry, letter composition, filing, phone service, and record keeping.
• Employees must assist in maintaining high program performance standards through efficient work practices. Attention to detail and accuracy are critical to this function. Failure to accurately record payments could result in properties being turned over to Tax Claim, making them subject to tax sale. Cash handling and maintaining a cash drawer are essential.

Responsibilities

• The duties and responsibilities of this position include, but are not necessarily limited to:
• Collect and record all incoming payments received via US Mail, delivery service, or over the counter.
• Maintain and balance individual tax collections per district for deposit.
• Maintain and balance individual tax claim payments for deposit.
• Issue tax certifications for the Treasurer and Tax Claim Bureau to taxpayers as well as various entities such as title companies.
• Review and issue revised tax bills according to the monthly STEB report.
• Review Hotel tax monthly collections for accuracy. Follow up with the hotel on any incorrect reports. Enter the information into the ledger and/or database as appropriate. Deposit the funds into the appropriate bank account.
• Issue dog, antlerless deer (doe), fishing, and hunting license(s) received online in addition to US Mail, delivery service, and over-the-counter.
• Maintain and balance license fees for deposit to the appropriate bank account.
• Receive, assign, and distribute annual dog licenses to authorized county agents. Collect, inventory, and maintain unissued licenses from the previous year for audit by the State Auditor General’s Office and the county internal audit.
• Prepare the monthly licensing reports for the disbursement of fees to the state and the county for dog, fishing, and hunting license issuance.
• Review and prepare Bingo and Small Games of Chance applications received online, via U.S. Mail, delivery service, and over the counter for final approval. Once approved, deposit the funds (where applicable) into the appropriate bank account and complete the process to issue the license.
• Record and remote deposit funds into the Escheat bank account as approved by the Chief Deputy Treasurer.
• Compare the AP check distribution listing against printed checks to ensure no check was missed during the check creation process. Once confirmed, the checks can be released to the recipients upon approval by the Board of Commissioners and/or COO.
• Prepares and maintains Tax Claim files, including but not limited to additional notifications.
• Assists in statutorily mandated public tax sales three times per year at which delinquent taxpayers’ property is exposed to auction for payment of delinquent taxes.
• Customer Service-answering phones, waiting on customers at the counter, assisting the public.
• Operates office equipment: PC, calculator, fax, copier, printer.
• Respond to Treasurer and Tax Claim inbox messages.
• Supports both Treasurer and Tax Claim Office Support personnel.
• Additional tasks as required to ensure the mission of the Treasurer and Tax Claim offices is completed.
• Bilingual English/Spanish.

Requirements

• High school diploma or possession of a G.E.D. Certificate from a recognized issuing agency.
• A minimum of two (2) years’ experience in general word processing and office practices, including working with varied computer applications and PC experience.
• Any equivalent combination of experience and training that provides the required knowledge, skills and abilities.
• Ability to perform routine office support work.
• Basic elements of English language usage, spelling, and arithmetic.
• Ability to utilize word processing equipment as well as a calculator.
• Ability to utilize Microsoft Office (including Outlook, Word, Excel).
• Ability to understand and carry out oral and written directions.
• Ability to communicate effectively orally and in writing.
• Knowledge of the law as it pertains to County Government.
• Ability to maintain cooperative working relationships with those contacted in the performance of duties, to include all other employees.
• Knowledge of office methods, practices, and procedures and ability to make arithmetical calculations.
• Ability to defuse upset customers.
• Ability to maintain composure in a fast-paced environment.
• Ability to handle stress.
• Physical presence in the office is required.

Skills

Required

• Ability to defuse upset customers.
• Ability to handle stress.

Preferred

• Bilingual English/Spanish.

Benefits

• 35 Hours Per Week