Veterinary Receptionist - Alpharetta, GA at Vetcor in US-GA-Alpharetta

Job description

• Looking for a Veterinary Receptionist Role Where You Can Make a Difference for Pets and Their Families Every Day?
• Veterinary Medical Center is seeking a compassionate and dependable Veterinary Receptionist to join our team. If you enjoy helping people, love animals, and thrive in a fast-paced environment where every day brings something new, we'd love to meet you.
• Our reception team plays a vital role in creating a welcoming experience for every client and patient, supporting the medical team, and helping the hospital operate efficiently. This is an excellent opportunity for someone who enjoys both customer service and hands-on involvement in patient care.
• Supportive and collaborative team environment
• Meaningful work helping pets and the people who love them
• Opportunities for growth and continued learning
• Variety in your day with both client service and patient support responsibilities
• A workplace culture built on teamwork, compassion, and communication
• The opportunity to make a positive impact in your community every day

Responsibilities

• Greet clients and patients with warmth and professionalism
• Check patients in and out using hospital software systems
• Answer phones, emails, texts, and client inquiries promptly and professionally
• Schedule appointments and manage daily appointment flow
• Process payments and accurately handle cash and credit card transactions
• Assist with boarding admissions and discharges
• Obtain patient histories and support client education efforts
• Assist doctors and team members with patient check-ins, drop-offs, and discharges
• Provide safe patient restraint as needed
• Maintain accurate records and documentation
• Support daily front desk operations and hospital workflow

Requirements

• Strong customer service and communication skills
• Excellent phone and computer proficiency
• Strong organizational skills and attention to detail
• Ability to multitask and manage competing priorities in a busy environment
• Reliability and a strong work ethic
• Ability to work independently and as part of a team
• Positive attitude and willingness to support coworkers
• Strong problem-solving abilities
• Ability to accurately handle financial transactions
• Genuine compassion for both people and animals

Skills

Required

• Customer service
• Communication
• Phone proficiency
• Computer proficiency
• Organizational skills
• Attention to detail
• Multitasking
• Reliability
• Work ethic
• Independent work
• Teamwork
• Positive attitude

Benefits

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program
• Financial Benefits
• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Wellness Benefits
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Workplace Benefits
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Lifestyle Benefits
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program