Operations Graduate at Alfred H Knight in Liverpool, Merseyside

Job description

• Alfred H Knight has an exciting opportunity for an Operations Graduate to join our team at our UK Head Office in Prescot, Liverpool.
• As part of this role, you will follow a structured development pathway designed to help you build practical experience in operations, technical knowledge, commercial activities, and data analysis. You will support and respond to enquiries from Client Services, Head of Operations, Legal, Technical Dept, Local Office and more. Enquiries would include operations investigations, client complaints, legal queries, and general operational advice. You will also have the opportunity to contribute to longer term projects.
• In addition, you will support UK and overseas offices in sample preparation facilities, in warehouses, at ports, at checkpoints, at shipping yards and more.

Responsibilities

• Support and respond to enquiries from Client Services, Head of Operations, Legal, Technical Dept, Local Office and more.
• Enquiries would include operations investigations, client complaints, legal queries, and general operational advice.
• Contribute to longer term projects.
• Support UK and overseas offices in sample preparation facilities, in warehouses, at ports, at checkpoints, at shipping yards and more.

Requirements

• To be successful at Alfred H Knight you will need to display the following:
• REQUIRED KNOWLEDGE AND WORK EXPERIENCE
• Excellent written and verbal communication skills, with the ability to collaborate effectively across internal operational teams.
• Strong attention to detail, a proactive mindset, and a commitment to delivering work right first time.
• High level of adaptability and composure, with the ability to solve problems and thrive in a fast-paced environment.
• Outstanding time management and organisational skills under minimal supervision.
• Proficiency across IT.
• Ability and confidence to communicate effectively between stakeholders, departments, and clients.
• Flexibility and adaptability (it may be required to travel on short notice for both long and short periods of time).
• Previous professional work experience or an internship in a commercial environment (is desired but not essential).
• Have used Microsoft office tools (such as spreadsheets, Excel, Word).
• Have a degree /diploma /qualification showing an ability to learn to a high level.
• A UK driving licence is desired.
• Second language or ability and desire to learn new languages (the most desirable are Spanish, French, Portuguese, and Mandarin).

Skills

Required

• Strong attention to detail
• Proactive mindset
• High level of adaptability and composure
• Problem-solving
• Proficiency across IT
• Flexibility and adaptability

Benefits

• We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.