Sr. Customer Service Specialist at Watts Water in Ningbo, CHN
- Company: Watts Water
- Location: Ningbo, CHN
- Posted: Sep 20, 2026
- Type: Full-time
- Experience: 2+ years
Overview
-Answer customer inquiries concerning stock availability/delivery plans, etc. -Handle sales contracts and orders, follow payment issues, ensure customer satisfactory through accurate and timely action -Handle customer complaint related to sales order
Responsibilities
- -Answer customer inquiries concerning stock availability/delivery plans, etc.
- -Handle sales contracts and orders, follow payment issues, ensure customer satisfactory through accurate and timely action
- -Handle customer complaint related to sales order
- -Maintain customer database and document filing
- -Other ad hoc duties as required
Requirements
- - College degree
- -College degree, prefer major in business or relative
- -Experience in customer service / order handling / management
- -Team player and customer-oriented
- -Proficiency in MS Office and QAD, or other ERP system
Skills
Required
- Team player and customer-oriented