Business Development Associate - Bilingual in Chinese at Universal Processing LLC (uP) in Chicago, IL
- Company: Universal Processing LLC (uP)
- Location: Chicago, IL
- Posted: Sep 20, 2026
- Type: Full-time
- Salary: $23.50/hour during probationary period; $26.00/hour after successful completion of probationary period
Overview
This role is intended for Chinese fluent speakers. We are named in Top Workplaces NYC for 2021, 2024, and 2026! We are one of the winners of USPAACC’s Fast 100 Asian American Business awards We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies
Job description
- This role is intended for Chinese fluent speakers.
- We are named in Top Workplaces NYC for 2021, 2024, and 2026!
- We are one of the winners of USPAACC’s Fast 100 Asian American Business awards
- We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies
- We were a finalist for Best ISO of the Year by ETA in 2024
- We were awarded as a Growth Accelerator on the CO-100, an exclusive list that the U.S. Chamber of Commerce recognizes as America's top 100 small and medium sized businesses
- Click here: Universal Processing Company Events
- Role Summary: The Business Development Associate role is a fully onsite position, 5 days a week. This position serves as the first point of contact to our clients, as part of our sales department. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients.
Responsibilities
- Gather leads, conduct cold calls, and schedule appointments to develop new business.
- Engage conversations with small-to-medium-sized business owners by introducing products and services.
- Obtain business information such as business name, address, current marketing strategies, payment method, sales volume, and current pricing; inputting lead information into databases.
- Gather credit card processing statements for pricing analysis and to understand business financial situations.
- Follow up with potential clients to further engage business opportunities.
- Manage the business pipeline and develop a payment strategy for long-term success.
- Meet and exceed required sales targets.
Requirements
- Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
- Bilingual proficiency in English and Mandarin-Chinese is required; must be able to read and write in both
- High school diploma or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field preferred
- Previous sales or customer service experience preferred, but not required.
- Strong communication skills, critical thinking, detail-oriented, and analytical abilities.
- Ability to be well-spoken and confidently connect with potential clients on the phone.
- Aptitude for learning and a drive to develop your negotiation and sales skills.
Skills
Required
- Strong communication skills
- Critical thinking
- Detail-oriented
- Analytical abilities
- Aptitude for learning
About Universal Processing LLC (uP)
You want to work at a minority owned Fintech company that empowers small to medium-sized businesses You are passionate to serve and support our local community and their growth You are given one month on-the-job paid training You get medical, vision, and dental coverage, generous PTO, and 401k You earn generous bonuses Compensation: This is a non-exempt position, with a base rate of $23.50/hour during the probationary period. Upon successful completion of the probationary period, the base rate will increase to $26.00/hour. Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution.