Manager - Operations - QC at Pixl Evolution in Las Vegas, NV

Job description

• Location: Las Vegas, NV | Full Time | Pay Range: $66,161.42 - $79,712.56/YR (Based on experience and qualifications)
• Every successful event depends on reliable equipment. You'll help protect the quality, safety, and performance standards our customers expect by leading the processes, people, and continuous improvements that keep our gear deployment-ready. Your work directly supports operational efficiency, equipment reliability, and extraordinary event experiences.
• Lead a team that plays a critical role in delivering successful live events.
• Work with a broad range of professional video, audio, lighting, LED, and media technologies.
• Join a company that values innovation, trust, and the people behind the work.
• Help shape operational processes and drive meaningful improvements across the business.

Responsibilities

• Lead quality control operations
• Lead daily QC activities to ensure equipment is properly inspected, tested, prepared, and processed according to established quality standards.
• Manage and support QC Leads and Technicians across multiple technical disciplines, including video, audio, lighting, LED, and media systems.
• Drive operational consistency
• Develop and maintain standard operating procedures for equipment inspection, functionality testing, and return processing.
• Maintain efficient workflows that support production schedules and changing operational priorities.
• Improve equipment performance and reliability
• Track equipment performance trends and partner with repair and engineering teams to support preventative maintenance, repairs, and equipment replacement decisions.
• Oversee quality reporting and equipment failure tracking to identify opportunities for continuous improvement.
• Build and develop a high-performing team
• Train, mentor, and evaluate QC team members while fostering a culture of accountability, collaboration, and accuracy.
• Provide leadership, scheduling support, and clear direction to help the team perform at a high level.
• Partner across the business
• Work closely with logistics, project, inventory, and warehouse stakeholders to prioritize critical show requirements and resolve equipment-related issues.
• Serve as an escalation point for equipment discrepancies, missing inventory, and broader quality concerns.

Requirements

• 5+ years of experience in warehouse operations or AV production logistics.
• 2+ years of experience leading or supervising teams.
• Strong technical knowledge of AV equipment, show systems, and production workflows.
• High school diploma or equivalent. Technical certifications or leadership training are preferred.
• Strong leadership, scheduling, and team development skills.
• Excellent cross-functional communication and problem-solving abilities.
• Experience with inventory management and quality control processes.
• A commitment to accuracy, organization, and continuous improvement.

Skills

Required

• Leadership
• Communication
• Problem-solving
• Team development
• Organization
• Continuous improvement
• AV equipment
• Show systems
• Production workflows
• Inventory management
• Quality control processes

Benefits

• Medical, dental, vision, life and disability insurance, flexible spending account, 401(k) with company contribution, paid time off, and company holidays.