Service Advisor at Genesis of Elgin in Bartlett, IL
- Company: Genesis of Elgin
- Location: Bartlett, IL
- Posted: Sep 20, 2026
- Type: Full-time
Overview
Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated, customer-focused professional looking to grow your career in the automotive industry? At Bob Loquercio Auto Group, we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advi…
Job description
- Drive Your Career Forward with Bob Loquercio Auto Group
- Are you a motivated, customer-focused professional looking to grow your career in the automotive industry? At Bob Loquercio Auto Group, we invest in our people. With hands-on training, mentorship, and advancement opportunities, our Service Advisors build long-term careers in a fast-paced, high-energy environment.
- We are currently seeking a Service Advisor to join our high-volume, growing Service Department and deliver an outstanding experience to every customer.
Responsibilities
- Greet customers promptly and professionally
- Gather customer and vehicle information accurately
- Clearly document vehicle concerns and symptoms
- Recommend maintenance and repairs based on vehicle age, mileage, and history
- Prepare detailed and accurate estimates for parts and labor
- Set and manage customer expectations for repair timelines
- Monitor repair progress throughout the day and provide regular customer updates
- Review final invoices to ensure accuracy and alignment with completed work
- Explain repairs, services, and charges in a clear and friendly manner
Requirements
- Ability to work independently with minimal supervision
- Thrive in a fast-paced, high-volume environment
- Positive, professional, and customer-focused attitude
- Strong communication and organizational skills
- High-volume mindset with attention to detail
- Willingness to submit to a pre-employment background check and drug screen
Skills
Required
- Customer-focused attitude
- Strong communication skills
- Organizational skills
- Attention to detail
- Professionalism
Benefits
- Brand-new, state-of-the-art facilities and equipment
- Comprehensive training and mentorship program
- Paid education and ongoing development
- Competitive compensation with growth potential
- Medical, dental, and vision insurance plans
- 401(k) retirement savings plan
- Basic life insurance
- Accident and critical illness insurance
- Employee discounts on products and services
- Flexible schedules and strong work–life balance