Customer Service Representative at One to One Health in Caesars Entertainment - Las Vegas - Las Vegas, NV 89109
- Company: One to One Health
- Location: Caesars Entertainment - Las Vegas - Las Vegas, NV 89109
- Posted: Sep 20, 2026
- Type: Full-time
- Experience: 2+ years
Overview
Position Type Full Time Job Shift Day Category Admin - Clerical • Greet patients, vendors, and other visitors to our wellness center • Answer patient questions and provide assistance when necessary • Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails i…
Job description
- Position Type
- Full Time
- Job Shift
- Day
- Category
- Admin - Clerical
Responsibilities
- • Greet patients, vendors, and other visitors to our wellness center
- • Answer patient questions and provide assistance when necessary
- • Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner
- • Utilize our medical office software to schedule new and follow-up appointments for our patients
- • Register new patients and update necessary records
- • Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
- • Maintain spreadsheets and confidentiality of all patient records
- • Ensure that the waiting room environment remains quiet, calm, and welcoming. Wipe down high traffic areas
- • Uphold the positive reputation of our wellness center by always treating visitors in a friendly, welcoming, and compassionate manner.
Requirements
- •Experience with the following desired: EMR system, Microsoft applications: Excel, Word, Email, etc.
- •Friendly, energetic, and compassionate disposition
- •Excellent organizational and time management skills
- •Strong interpersonal communication skills
- •Dedication to maintaining the confidentiality of all patient records•
- Strong knowledge of healthcare regulations, clinical practices, and quality improvement methodologies.
- •Exceptional leadership, communication, and interpersonal skills.
- •Ability to analyze data, solve problems, and make strategic decisions.
- •Experience with financial management and budget oversight in a healthcare setting.
- •Proficiency in relevant software and technology systems.
- •Ability to read, write, and communicate the English language.
- •Ability to effectively communicate both orally and in writing
- •Ability to follow written or verbal step-by-step instructions
- •Ability to concentrate, think, and learn
- •Ability to hear, see, sit, stoop, kneel, crouch, reach, lift, push and pull
- • High school diploma or equivalent
- • 2+ years of experience working as an administrative assistant or in a relevant role
- • Health care experience preferred
Skills
Required
- Ability to concentrate, think, and learn