Inside Sales Rep (40192) at Emser Tile in Nashville - Nashville, TN 37204-2809
- Company: Emser Tile
- Location: Nashville - Nashville, TN 37204-2809
- Posted: Sep 20, 2026
- Type: Full-time
- Salary: $18.00 - $28.00 Hourly
- Experience: 3+ years
Overview
Overview Description Drive all contractor business in branch Uphold proper Branch customer service standards, including greeting customers, answering phones promptly, and maintaining a friendly and service-oriented environment
Job description
- Overview
- Description
Responsibilities
- Drive all contractor business in branch
- Uphold proper Branch customer service standards, including greeting customers, answering phones promptly, and maintaining a friendly and service-oriented environment
- Provide accurate and expert information; be responsive to the concerns of all Branch customers, including those under the account base of other sales personnel
- Customer facing service and is the first point-of-contact between the client and Emser
- Have extensive product knowledge and overview
- Understand and be able to explain Emsers brand identity, competitive differentiation, and product philosophy
- Assist customers at the counter alongside the Customer Support Representative
- Manage account selling activities by organizing account base into categories by prioritizing account activities by imminent sales potential
- Develop and implement plans for longer term sales cycles
- Partner with Management through weekly sales meetings to identify goals and to determine an effective balance of account management activities.
- Participate in sample design and creation when needed
- Provide samples to trade accounts, referrals and walk-in clientele; partner with Branch Management on occasional needs to implement sample set-up per Company merchandising and marketing standards for small trade account requests
- Build sales in branch by explaining product knowledge to customers and identifying their needs
Requirements
- 3 plus years of sales and customer facing experience
- Strong communication and writing skills
- Uphold professional appearance
- Ability to build relationships with contractors in the branch
- Understand and decipher sales metrics and reports
- Inventory management experience with basic math test skills such as: cycle counts, pricing/margin, and quantity square feet
- Comfortable in a fast-paced, high stress environment
- JD Edwards experience (preferred, but not required)
Skills
Required
- Strong communication and writing skills
- Uphold professional appearance
Preferred
- JD Edwards experience
Benefits
- $18.00 - $28.00 Hourly