Associate Director Operations at Careers in US-FL-Niceville

Job description

• Odyssey is recruiting an Associate Director Operations to lead a portfolio of programs within our Cybersecurity, Communications & Networks, and Nuclear Deterrence (CCN2) Business Unit. This leader will drive operational excellence, ensure high‑quality program performance, and empower Program Managers, Task Leads, and staff to deliver results that advance both customer and company objectives.
• In this role, the Associate Director embodies Commitment by championing mission success and customer satisfaction, demonstrates Ambition through continuous improvement and proactive growth of their portfolio, and models Respect by building trusted relationships, elevating employee engagement, and fostering clear, positive communication.
• The Associate Director oversees program operations, financial performance, supervision, and subcontractor partnerships while working closely with our Business Development team to support strategic growth. Odyssey’s CCN2 Group delivers critical support to customers whose work enables warfighter mission success—and this position plays a key part in powering that purpose.
• The position manages all aspects of execution (e.g., personnel, contract, and funding/billing) of the Portfolio at Eglin AFB, FL .

Responsibilities

• Plan and execute projects and customer engagements to achieve client objectives, milestones, and program benchmarks.
• Contract Execution
• Identify task requirements, interdependencies, and key resources for project success.
• Set goals, benchmarks, and objectives with progress milestones to measure success.
• Supervise Program Managers and Task Leads as appropriate to achieve program milestones and portfolio successes.
• Manage subcontractor relationships and engagements when required.
• Continuously measure task performance, reporting progress, risks, issues, problems, and variances from benchmarks.
• Ensure team performance consistently meets or exceeds established customer satisfaction benchmarks.
• Develop and foster solid customer relationships and maintain healthy management relationships.
• Regularly meet (typically biweekly/weekly) with the CORs and provide status on contract, schedule, and have semiannual or bi-monthly meetings with the division leadership (director, SML, deputy-director, etc.) to share status and get feedback.
• Provide feedback and value-added recommendations and communicate effectively with customers and managers to anticipate, identify, and eliminate project deficiencies or issues.
• Communicate and meet frequently with the customer(s) to anticipate emerging requirements and develop effective support solutions.
• Partner with Talent Acquisition to attract, recruit, and retain team members who meet or exceed customer requirements and Odyssey's high standards.
• Plan and budget for all resources required to develop, motivate, and reward team members and staff to achieve and recognize employee accomplishment and retention goals.
• Work with the Contracting Officer Representative and PMs to ensure that needed funding is obligated.
• Delivered monthly status reports and vacancy CDRLs, reviewed quarterly and annual surveillance, and assisted with other contract deliverables.
• Track costs and compare them to established budgets monthly, conducting variance analyses as required.
• Employee Relations
• Provide guidance, feedback, and coaching in support of employee development.
• Identify and help satisfy development needs, advocate for and project budget requirements to meet those needs.
• Develop and document personal and professional development goals that support individual, project, and organizational goals.
• Work with the Odyssey Business Development and Proposal team to promote and enable company growth by developing and supporting business development and capturing strategies.
• Develop and document customer profiles and support competitive planning and analysis.
• Participate in Capture and Proposal development and proposal review activities.
• Help coordinate Odyssey corporate resources in support of proposal activity, including data gathering and reviews.
• Facilitate company communication and ensure consistent corporate messaging.
• Communicate and visit team members concerning program status, performance, corporate policies and initiatives, corporate news, and other projects, sites, and corporate developments.
• Communicate regularly with the team about program status, customer status, anticipated resource requirements, and business opportunities.
• As appropriate, carry and relay corporate messaging to customers and sub-contractors.

Requirements

• Proven record of managing multiple staff within departmental, programmatic, or functional areas to ensure results.
• Experience in preparing and presenting results related to programmatic or functional progress to customers and corporate leadership.
• Exceptional cross-functional team player.
• Ability to set and convey priorities to meet objectives.
• Demonstrate sound character and ethical behavior.
• Accepts accountability to Customers (internal and external), corporate leadership, and employees.
• Proven ability to provide timely feedback to employees.
• Ability to create a positive work environment.
• Willingness and experience in building employee trust.
• Proven ability to interface effectively and professionally with the Government client on all aspects of contract execution and quality support delivery.
• This is not an exhaustive list of responsibilities, skills, duties, requirements, effort, or working conditions associated with the job. While this list is intended to reflect the current position accurately, the company reserves the right to revise the job's functions and duties as circumstances dictate.
• Clearance: Active Secret-level clearance
• Education: Bachelor's Degree
• Years of Experience: 10 plus years of comparable experience within the CCN2 mission set
• Technical Skills
• Proven senior management experience in the delivery of technical and management services (Program Management and Operations execution)
• The capability to work effectively with a broad range of people with a wide variety of technical skills and experience
• Ability to react quickly in a rapidly changing environment, motivate and manage a team, and support staff
• Ability/experience managing professional personnel in a defense environment
• Ability/experience managing contract execution in a defense environment (hours, vacancies, funding, performance, quality)
• Ability/experience managing contract financial execution/tracking/expenditures in a defense environment
• Ability/experience interfacing regularly with Government clients (Military and Civilian) on all aspects of contract execution
• Working Knowledge/Experience in Foreign Military Sales Programs highly desirable
• Experience leading portfolios of 100+ employees
• Interpersonal Skills
• Demonstrated leadership skills
• Entrepreneurial mindset
• Exceptional communication and presentation skills

Skills

Required

• Active Secret-level clearance
• Demonstrated leadership skills
• Entrepreneurial mindset