Sales Manager at Frontier Ford in Santa Clara, CA

Job description

• We are looking for a Sales Manager to join our growing team! The right candidate will be goal-oriented and have excellent interpersonal and communication skills. They will be responsible for ensuring the overall success of the dealership and providing leadership and guidance to all employees.

Responsibilities

• Maintain superior customer service (CSI) through dealership culture
• Review critical metrics daily for sales department and make necessary adjustments to increase production
• Assist in developing an advertising and marketing plan
• Work directly with employees and customers to develop relationships and help bridge disconnects in the sales process
• Build rapport with customers to build a base of referrals to establish customer network
• Provide training and support to all staff
• Assist sales consultants in closing deals and attracting more customers
• Call, email, text and communicate with prospects and customers
• Strong desking and closing abilities - special finance knowledge is beneficial for this role
• Should be knowledgeable with appraising trade-ins and used car street purchases

Requirements

• Consistent track record of successfully meeting and exceeding sales goals
• Minimum high school diploma or GED equivalent required
• Minimum 3-5 years of automotive sales management experience
• Excellent communication and customer service skills
• Understanding of inventory control
• Strong computer and phone skills
• Professional appearance and work ethic
• Ambitious, goal oriented, and able to work within a dynamic environment
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR)

Skills

Required

• Understanding of inventory control
• Strong computer and phone skills
• Professional appearance and work ethic

Preferred

• Special finance knowledge

Benefits

• Benefits