Community Manager at AMG | Association Management in Austin, TX

Responsibilities

• Drive Community Initiatives: Lead daily operations, ensuring that community goals align with CCMC’s mission. Oversee assets, vendors, and resources while ensuring compliance with governing documents.
• Foster Collaborative Relationships: Build strong connections with residents, board members, and staff through open and respectful communication.
• Ensure Financial Accountability: Manage budgets, prepare variance reports, and implement board directives, ensuring financial transparency and alignment with community goals.
• Maintain Risk Management Compliance: Develop and execute risk management programs, ensuring adherence to policies and long-term planning.
• Develop & Motivate Teams: Lead and mentor the onsite team, focusing on delegation, collaboration, and performance development.
• Guide Strategic Decisions: Advise the board on long-term planning and policy-making, anticipating challenges and aligning with community goals.
• Engage the Community: Facilitate resident meetings and build opportunities for active participation, ensuring a sense of inclusion and belonging.

Requirements

• Leadership Experience: Three or more years of onsite community management (HOA) or similar experience (hospitality, parks and recreation, city government), with a strong operational and financial background.
• Education: Bachelor’s degree, designations, or certifications in a related field (highly preferred). CAM license required upon hire in Florida, Nevada, and Georgia (within 90 days of hire in all other states).
• Core Values Alignment: A commitment to Integrity, Respect, Service, and Community, with a passion for enhancing the resident experience.
• Communication Skills: Strong verbal and written communication, with the ability to engage and listen to diverse stakeholders.
• Team Development Expertise: Skilled in delegation, coaching, and mentoring to build motivated and high-performing teams.
• Adaptability: Ability to navigate change and resilience in addressing challenges while improving the resident experience.
• Self-Awareness: Ability to recognize and regulate your own behaviors and reactions.
• Growth Mindset: Open to feedback from others, and committed to professional and personal growth.
• Must pass a pre-employment drug screen, background check, motor vehicle check, and credit check.

Skills

Required

• Leadership
• Operational and financial background
• Strong verbal and written communication
• Delegation, coaching, and mentoring
• Adaptability
• Self-awareness
• Growth mindset

Benefits

• • Comprehensive benefits package including medical, dental, and vision
• • Wellness program
• • Flexible Spending Accounts
• • Company-matching 401k contributions
• • Paid time off for vacation, holidays, medical, and volunteering
• • Paid parental leave
• • Training and educational assistance
• • Support programs, including Employee Assistance Program and Calm Health
• • Optional benefits including short- and long-term disability, life insurance, and pet insurance
• • Most importantly, a caring team who is dedicated to your success!