Accounts Receivable Specialist at Volta in London, UK

Job description

• Application
• About Volta
• As Volta's Accounts Receivable Specialist, you'll be responsible for managing customer invoicing, collections, and cash application, ensuring Volta gets paid accurately and on time. You'll work closely with customer-facing teams and the wider Finance team to keep our receivables process running smoothly and our records accurate.
• This role suits someone who's detail-oriented, comfortable working with numbers, and enjoys building relationships with customers to resolve payment issues efficiently.

Responsibilities

• Generate and issue accurate customer invoices in line with contract terms and billing schedules
• Monitor accounts receivable balances and implementing a collection protocol and following up on receivable amounts.
• Apply incoming payments accurately and in a timely manner, resolving any discrepancies with customers or internal teams
• Reconcile customer accounts regularly, investigating and resolving billing disputes or discrepancies
• Partner with customer-facing teams to resolve customer billing queries and support smooth renewals
• Maintain accurate and up-to-date customer records within the accounting or billing system
• Support month-end close by preparing accounts receivable reports, aging schedules, and reconciliations
• Assist with the accounts receivable elements of audits, providing documentation and supporting analysis as needed
• Identify opportunities to improve the efficiency and accuracy of the invoicing and collections process

Requirements

• 4+ years of experience in accounts receivable, billing, or a similar finance role
• Solid understanding of accounting principles as they relate to receivables, invoicing, and cash application
• Strong attention to detail and accuracy when handling financial data and customer accounts
• Good communication and interpersonal skills, comfortable following up with customers on outstanding payments
• Experience with accounting or billing software (e.g., NetSuite, QuickBooks, or similar)
• Strong organizational skills, able to manage a high volume of invoices and accounts simultaneously
• A proactive, problem-solving approach to resolving payment discrepancies and disputes
• Comfortable working cross-functionally with Sales, Customer Success, and Finance teams
• REQ-160

Skills

Required

• Strong organizational skills
• A proactive, problem-solving approach

Benefits

• At Volta, we believe people do their best work when they feel supported, trusted and able to grow. We're building a company where you can make an impact, keep a healthy balance between work and life, and build a career you're proud of.
• As a global team, we do our best to provide great benefits wherever you're based. While some benefits vary by country due to local regulations, we believe looking after our people is simply the right thing to do.
• Competitive salary based on the work you do here, not your previous salary
• Equity in Volta, giving you the opportunity to share in the company's long-term success
• Retirement/pension contributions
• Comprehensive health, wellbeing and insurance benefits
• Generous number of vacation days each year