Law Firm Receptionist at West Coast Trial Lawyers in Arizona Office

Job description

• We're seeking a Spanish-Speaking Receptionist. This role serves as the first point of contact for the firm and requires strong communication and customer service skills. The ideal candidate will have a professional and friendly demeanor and be comfortable interacting with clients in both English and Spanish.

Responsibilities

• Answer, screen, and direct incoming calls in a professional and efficient manner.
• Provide clear and timely status updates to third parties as needed.
• Perform routine administrative tasks such as scanning, faxing, copying, and mailing documents.
• Update and maintain accurate records in the case management system.
• Manage case calendars

Requirements

• Must be bilingual in English and Spanish, with the ability to communicate clearly and effectively
• Strong customer service skills with a friendly, client-focused approach
• Proficient in Microsoft Office, including Outlook
• Highly organized with strong attention to detail
• Dependable and punctual with a strong sense of responsibilities
• Professional demeanor, including appropriate workplace etiquette and appearance

Skills

Required

• Bilingual in English and Spanish
• Strong customer service skills
• Highly organized
• Strong attention to detail
• Dependable and punctual
• Professional demeanor

Benefits

• West Coast Trial Lawyers offers health, dental, and vision insurance, life insurance, a health savings account (HSA), a 401(k) plan with employer contributions, paid time off, and sick leave
• Hourly Range: $20.00 - $25.00, depending on experience
• $20.00-$25.00 per hour, depending on experience