Railroad Track Operations Manager at Qualdoc in Kansas City, MO

Job description

• We are seeking an experienced field leader to help oversee railroad operations involving derailment response, track maintenance, railcar repair, and specialty lifting.
• The Assistant Manager will work closely with field Supervisors and crews, providing direction, solving operational issues, monitoring job sites, and helping ensure projects are completed safely, efficiently, and according to customer and regulatory requirements.

Responsibilities

• Coordinate daily field activities and support Supervisors across multiple projects.
• Help plan manpower, equipment, schedules, and work assignments.
• Monitor project progress, productivity, costs, and completion timelines.
• Provide hands-on leadership during routine and emergency railroad operations.
• Respond to emergency service calls and assist with field problem-solving.
• Conduct job-site visits to identify safety concerns, operational risks, and quality issues.
• Maintain communication with railroad customers, field partners, and regulatory agencies.
• Train, coach, and mentor field employees.
• Assist with hiring, employee evaluations, and ongoing performance development.
• Support workforce planning, budgeting, and forecasting activities.
• Review payroll, labor hours, equipment usage, and other project documentation.
• Track equipment condition and coordinate maintenance or replacement when necessary.
• Assist with customer relationships and business development activities.
• Represent the company at relevant industry events.
• Ensure field work follows DOT, FRA, and company safety requirements.

Requirements

• Experience in railroad, heavy equipment, construction, or related field operations preferred.
• Previous experience supervising or leading field crews.
• Strong understanding of DOT and FRA regulations.
• Experience operating or working with cranes, trucks, excavators, and other heavy equipment.
• Ability to read and interpret crane load charts and rigging requirements.
• Strong leadership, communication, coaching, and problem-solving abilities.
• Comfortable working in fast-paced and time-sensitive field environments.
• Proficiency with Microsoft Office and ability to learn operational software systems.
• Valid driver's license with a clean driving record.
• Class A or Class B CDL preferred.
• Ability to complete required safety and certification programs.

Skills

Required

• Strong leadership
• Communication
• Coaching
• Problem-solving
• Proficiency with Microsoft Office

Preferred

• Class A or Class B CDL

Benefits

• Training and certification opportunities
• Medical, dental, and vision insurance
• 401(k)
• Disability, Life & AD&D Insurance
• Paid Time Off and holidays
• Career advancement opportunities