Senior Inside Sales Representative at The Granite Group in Haverhill, MA
- Company: The Granite Group
- Location: Haverhill, MA
- Posted: Sep 20, 2026
- Type: Full-time
- Experience: 6+ years
Overview
The Granite Group is hiring Senior Inside Sales Representatives for existing and future Eastern Massachusetts branches. If you have experience in plumbing, HVAC, PVF, hydronics, or a related trade and enjoy helping customers find the right solutions, this is a great opportunity to grow with New Engl…
Job description
- The Granite Group is hiring Senior Inside Sales Representatives for existing and future Eastern Massachusetts branches. If you have experience in plumbing, HVAC, PVF, hydronics, or a related trade and enjoy helping customers find the right solutions, this is a great opportunity to grow with New England’s fastest-growing plumbing, hydronics, HVAC, and PVF wholesale distributor.
- In these customer-facing roles, you will support contractors, plumbers, HVAC professionals, builders, and other trade customers. You will help process orders, answer product questions, recommend solutions, and contribute to a positive branch experience every day.
- These positions are ideal for someone who enjoys a fast-paced branch environment, takes pride in providing excellent customer service, and can build strong relationships with trade professionals. Successful candidates are dependable, detail-oriented, sales-minded, and eager to keep learning about the products our customers rely on.
Responsibilities
- Assist customers face to face and by phone with orders, pricing, availability, and product questions.
- Recommend plumbing, HVAC, PVF, hydronic, and related products based on customer needs.
- Enter and process customer orders accurately and efficiently.
- Build relationships with contractors, plumbers, HVAC technicians, builders, and other trade professionals.
- Support branch sales goals by identifying customer needs and suggesting value-added products or services.
- Work with branch teammates to maintain a smooth, organized, and customer-friendly operation.
Requirements
- Strong customer service, communication, and problem-solving skills.
- Sales-minded approach with a focus on helping customers succeed.
- Experience in plumbing, HVAC, PVF, hydronics, wholesale distribution, construction supply, or related field preferred.
- Ability to learn and communicate technical product information.
- Strong organizational skills and attention to detail.
- Team-oriented attitude and commitment to excellence.
- Bilingual English/Spanish skills are a plus.
- Experience with any of the following products or categories is helpful, but not required for every candidate:
- Midea HVAC Products
- Mitsubishi HVAC Products
- Allied Air/Ducane HVAC Products
- Weil-McLain Boilers
- Kohler & Sterling Plumbing Products
- NTI Boilers
- State Water Heaters
- NIBCO Commercial & Industrial Valves
- Rinnai Boilers & Water Heaters
- Anvil Gruvlok
- Viessmann Boilers
- Uponor
- IBC Boilers
- Viega
- Candidates with experience in any of the following areas are encouraged to apply:
- HVAC
- Plumbing
- Pipe, valves, and fittings for residential or commercial applications
- Hydronic Heating
- Oil & Propane Supplies
- Well & Water Systems
Skills
Required
- Customer service
- Communication
- Problem-solving
- Sales-minded
- Organizational skills
- Attention to detail
- Team-oriented
- Dependable
- Detail-oriented
- Eager to keep learning
- Plumbing
- HVAC
Benefits
- Competitive pay and comprehensive benefits.
- Career growth opportunities with a fast-growing New England distributor.
- Supportive team environment where customer service and product knowledge are valued.
- Access to respected industry brands and ongoing learning opportunities.
- A company culture built on teamwork, accountability, and strong customer relationships.