Product Solutions Engineer - Research and Development at Maverick Power in Phoenix, AZ

Job description

• Maverick Power is seeking a motivated engineer to own and grow the knowledgebase behind our quote-to-production system, MP Direct. This role is responsible for building and maintaining the product configuration logic that drives quoting accuracy today, and for helping shape where that system goes next, including AI-enabled quotation automation, an LLM layer on top of MP Direct, and automated single-line diagram (SLD) and spec reading. A core focus of the role is extending MP Direct's reach across the full quote-to-cash process, most importantly driving bills of material directly into our ERP system (Epicor). This is a cross-functional role ideal for someone who is technically inclined but business-aware, and excited about applying engineering thinking to product configuration, automation, and internal efficiency.

Responsibilities

• Knowledgebase Development (MP Direct)
• Own and continuously expand the MP Direct knowledgebase, including product modules, configuration rules, options, and constraints
• Serve as the primary point of contact with the software team on MP Direct functionality, enhancements, and issue resolution
• Coordinate with R&D, PLM, and the Software team to capture new product introductions and engineering changes in the knowledgebase on release
• Write software requirements documents (SRDs) for new MP Direct features and enhancements, and test features against those requirements to confirm they work as expected before release
• Ensure module logic aligns with engineering designs and electrical standards (UL, ANSI, IEEE, NEMA, NEC)
• Extend MP Direct across the full quote-to-cash process, with a primary focus on driving accurate bills of material directly into our ERP system (Epicor)
• Troubleshoot and resolve knowledgebase errors and quoting discrepancies flagged by sales or engineering, and maintain version control and change documentation for all updates
• AI & Process Automation
• Identify manual steps across the quote-to-cash process (quoting, BOM generation, order entry into Epicor, documentation) that are candidates for automation
• Evaluate and prototype AI tools (e.g., Claude, Maverick's internal P1-AI platform, Power Automate) to reduce repetitive tasks and support an eventual LLM layer on top of MP Direct for quotation automation
• Help build and test AI-enabled workflows for BOM generation, pricing, and compliance checks
• Support development of an automated single-line diagram (SLD) and spec reader to accelerate quoting and reduce manual takeoff
• Help automate the flow of bills of material from MP Direct into Epicor to remove manual re-entry and reduce order errors

Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Computer Science, another technical field, or equivalent experience
• Strong written communication and technical documentation skills
• Proficiency with Excel, PowerPoint, and comfort working in rule-based/logic-driven systems
• Interest in AI and digital tools such as Claude, large language models (LLMs), Microsoft Power Automate, and Maverick's internal P1-AI platform
• Must comply with all company policies
• Familiarity with electrical switchgear (UL 891, 1558, 1008, 67, 508A, ANSI/IEEE C37.20.X, NEC)
• Exposure to product configurators and ERP systems, ideally Epicor

Skills

Required

• Proficiency with Excel, PowerPoint

Benefits

• Competitive Salary + Bonus Potential!
• Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits!
• High-growth organization with advancement opportunities!
• Diverse, Collaborative, & Fun Work Environment!