Senior Digital Learning Experience Designer - Learning & Inclusion at Spotify in New York, NY

Job description

• We’re looking for a Senior Digital Learning Experience Designer to join our Learning & Inclusion team, the group responsible for creating learning experiences that help every Spotify band member grow, belong, and do their best work.
• You’ll bring together instructional design, visual design, storytelling, and broader learning and development expertise to create inclusive and effective experiences at scale. You’ll partner with subject-matter experts, people leaders, and Learning & Inclusion colleagues on company-wide initiatives, from leadership development to programs that bring Spotify’s values to life.

Responsibilities

• Lead the end-to-end design of learning experiences, from needs analysis and curriculum architecture through development, launch, and evaluation.
• Partner with subject-matter experts and stakeholders to identify performance needs and turn them into clear learning objectives and practical solutions.
• Design learning journeys across live, digital, blended, and self-directed formats using evidence-based learning principles.
• Create engaging learning materials, including eLearning, facilitator guides, participant resources, job aids, presentations, and micro-learning experiences.
• Use visual design and storytelling to make complex ideas clear, memorable, and engaging while creating experiences that feel unmistakably Spotify.
• Build interactive digital learning experiences using AI-assisted workflows and authoring tools such as Articulate Storyline or Rise, Adobe Captivate, or similar platforms.
• Design inclusive learning experiences that reflect different perspectives, reduce barriers to participation, and support a culture of belonging.
• Pilot and iterate on learning experiences using learner feedback, stakeholder input, and performance data.
• Define meaningful measures of success and evaluate learning effectiveness, knowledge transfer, learner experience, and behavior change.
• Manage multiple learning projects from initial scoping through delivery while creating clarity around priorities, timelines, and stakeholder expectations.
• Explore emerging approaches in learning design, including AI-assisted authoring and adaptive learning, and apply them where they can meaningfully improve the learner experience.

Requirements

• You have 5+ years of professional instructional design experience and a portfolio demonstrating thoughtful work across multiple learning formats.
• You apply learning science principles such as cognitive load, retrieval practice, spaced learning, and adult learning theory to practical design decisions.
• You know how to uncover learning and performance needs, translate them into measurable objectives, and design learning journeys that build knowledge and skills over time.
• You create meaningful practice through scenarios, simulations, assessments, and other interactive experiences rather than relying on passive content.
• You have strong visual and UX design judgment and understand how typography, hierarchy, layout, and visual storytelling can make learning clearer and easier to navigate.
• You have experience with rapid authoring tools such as Articulate 360, Captivate, Lectora, or similar platforms, along with design tools such as Figma, Adobe Creative Suite, Canva, or equivalent.
• You can create clear storyboards, scripts, facilitator guides, and supporting materials that help others confidently deliver consistent learning experiences.
• You use learner feedback and data to evaluate effectiveness, iterate on your work, and connect learning experiences to meaningful outcomes.
• You communicate complex ideas clearly and collaborate effectively with subject-matter experts, leaders, and cross-functional partners.
• You’re comfortable navigating ambiguity, balancing multiple priorities, and taking ownership from an early idea through a polished learning experience.
• You bring experience in areas such as inclusive learning design, leadership development, learning technology, short-form learning video or animation, LMS/LXP platforms, or SCORM/xAPI.
• You have a degree in instructional design, learning sciences, education, human-computer interaction, or a related discipline, or equivalent practical experience.

Skills

Required

• Instructional design
• Visual design
• UX design
• Storytelling
• Communicating complex ideas clearly

Benefits

• The United States base range for this position is $87,000 – $125,000 USD, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future.