General Manager - Operations at 1800 Water Damage of Birmingham,Al in TX-McKinney-75069 Hybrid - US

Job description

• We are seeking an experienced restoration professional ready to step into a General
• Manager role while remaining hands-on in the field when needed. This position is
• responsible for leading daily operations, ensuring quality and profitability, developing
• employees, and maintaining high standards of restoration work.
• The ideal candidate has strong technical restoration knowledge, leadership ability,
• sound business judgment, and the willingness to work alongside the team when the
• situation requires it. This is a working GM—someone who can lead from the office, the
• jobsite, or wherever the business needs them.

Responsibilities

•  Lead and oversee daily restoration operations, including water, mold, fire, and
• reconstruction projects.
•  Supervise and support Project Managers, estimators, technicians, and
• production teams.
•  Step into the field as needed to perform or direct advanced restoration work and
• large-loss projects.
•  Evaluate losses, develop scopes, establish drying plans, and determine
• equipment, labor, and resource requirements.
•  Understand moisture mapping, psychrometry, drying science, equipment
• calculations, electrical requirements, containment, and building environments.
•  Direct multiple crews and projects during high-volume or CAT events.
•  Ensure proper documentation, photo logs, moisture records, equipment usage,
• and job reporting.
•  Maintain high standards for safety, PPE, property protection, customer service,
• and workmanship.
•  Monitor project schedules, labor, equipment, material usage, job costs, and
• profitability.
•  Identify operational problems quickly and take ownership of the solution.
•  Recruit, train, coach, and hold team members accountable to company
• standards.
•  Conduct quality-control inspections and ensure projects are completed properly
• and profitably.
•  Resolve escalated customer issues and maintain strong customer relationships.
•  Ensure compliance with company procedures, IICRC standards, safety
• requirements, and applicable regulations.
•  Use technology, CRM, estimating, documentation, and project-management
• systems to improve efficiency and accountability.
•  Provide ownership with clear reporting on operations, staffing, project
• performance, profitability, and opportunities for improvement.

Requirements

•  3+ years of professional restoration experience; advanced water damage
• experience strongly preferred.
•  Strong working knowledge of IICRC S500 and S520 standards.
•  IICRC ASD certification preferred; additional certifications are a plus.
•  Demonstrated knowledge of moisture meters, thermal imaging, psychrometry,
• dehumidification, air movement, drying calculations, and moisture
• documentation.
•  Experience with large-loss, commercial, or complex restoration projects
• preferred.
•  Ability to read floor plans and blueprints and develop effective drying strategies.
•  Strong leadership, communication, organization, and problem-solving skills.
•  Self-driven, detail-oriented, accountable, and capable of working independently.
•  Comfortable using technology, mobile devices, estimating software, and project-
• management systems.
•  Valid driver's license and ability to travel or respond to emergency situations.
•  Physically capable of performing restoration work, including lifting 50+ pounds,
• working in confined spaces, and extended periods of standing, walking, bending,
• kneeling, and climbing.

Skills

Required

• Valid driver's license

Preferred

• IICRC ASD certification
• Additional certifications

Benefits

• Profit sharing
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development
• Competitive salary
• 401(k)
• Medical, Dental, Vision, Disability, & Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Time Off
• Competitive base salary with an incentive-driven compensation structure tied to
• operational performance, profitability, and company objectives. High-performing
• candidates have the opportunity to earn $100K+ in Year One.
• This is an opportunity for a proven restoration professional to become a
• leader—not leave restoration behind.
• Flexible work from home options available.
• Compensation: $55,000.00 - $75,000.00 per year