Field Auditor Premium Insurance at ReSource Pro in Mission Viejo, CA

Job description

• Looking for a career where attention to detail meets meaningful client impact? We’re hiring a Remote Physical Auditor to play a key role in ensuring accurate and compliant insurance audits.
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• ReSource Pro is seeking a Remote Physical Auditor to join our Premium Services Audit team. In this role, you’ll conduct in-person and virtual premium audits with insured businesses to ensure accurate classification and reporting of Workers’ Compensation and General Liability exposures. You’ll gather data through onsite visits, interviews, and facility walkthroughs.
• We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.

Responsibilities

• Scheduling and conducting onsite and virtual audits with insured clients, including interviews, walkthroughs, and verification of business operations. Regular travel is required. Team members should expect to drive up to one hour each way to reach their assigned sites.
• Collecting, organizing, and verifying documentation via secure portals, email, or follow-up calls/virtual meetings.
• Preparing and submitting detailed audit reports that meet time service expectations.
• Maintaining clear and professional communication with insureds and internal stakeholders throughout the process.
• Identifying and escalating issues that could impact client satisfaction or carrier relationships.
• Collaborating with colleagues and leaders to uphold quality standards and a positive, respectful workplace culture.

Requirements

• *Candidates must reside in or in the immediate area of Mission Viejo.
• Ability to travel up to one hour each way to reach assigned audit sites.
• High School Diploma or GED.
• 3–5 years of work experience, ideally in auditing, accounting, insurance, or a client-facing role preferred.
• 1–2 years of independent field-based work experience preferred.
• Strong organizational and time-management skills with the ability to meet deadlines.
• Proficiency with audit systems and tools; comfort using video conferencing platforms (e.g., Zoom, Microsoft Teams, Nexus).
• Excellent communication and interpersonal skills for building client relationships.
• Ability to analyze data, spot discrepancies, and explain findings clearly.
• A proactive, professional, and detail-oriented approach.

Skills

Required

• Communication
• Interpersonal skills
• Organizational skills
• Time-management
• Proactive
• Professional
• Detail-oriented
• Audit systems and tools

Benefits

• 100% paid employee health insurance available on Day 1
• Eligible for all medical, dental, and vision benefits on Day 1
• Remote positions are Internet stipend-eligible
• 401k with employer match, vested on Day 1
• HSA/FSA available
• Long Term and short-term disability employer-provided
• Generous PTO plan with paid holidays + floating holidays
• Development and growth opportunities
• Comprehensive wellness program and prioritization of employee health
• Our hourly ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes benefits and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees.
• This is a remote position, and the hourly range for most locations for this role is $17.25 to $18.67 per hour. Most full-time employees earn an additional $175–$350 per week, bringing total potential earnings to approximately $21–$26 per hour. These additional earnings are consistently achieved by employees who meet standard performance expectations, meaning that active and engaged auditors regularly earn well above the base rate. Actual earnings are performance-based, may vary, and are not guaranteed.
• The hourly range may vary based on experience and on the specific geographic location in which the candidate resides.