Sales Representative, Fleet Solutions at Guttman Energy, Inc. in Belle Vernon PA - Belle Vernon, PA 15012

Job description

• Position Type
• Full Time
• Job Shift
• Day
• Education Level
• 4 Year Degree
• Travel Percentage
• Negligible
• Category
• Sales
• The Account Manager is responsible for all areas of existing customer relations for the Guttman fleet card sales department. Duties include, but are not limited to, communicating with customers on a regular basis, fulfilling customer requests, providing administrative support to the Fleet Solutions Sales Representatives, and developing cross-selling / upselling opportunities for a variety of internal and external products and services

Responsibilities

• Communicate regularly with customers to enhance and maintain their business relationships.
• Prepare periodic formal business reviews for customers.
• Utilize existing tools to enhance customer experience.
• Make required changes to existing customer accounts, such as driver identification numbers and adding new vehicles.
• Provide timely responses to customer inquiries concerning invoice copies, reports, site location assistance, etc., always demonstrating exceptional customer service.
• Provide general administrative support to the Sales Reps to assist with processing card orders, completing credit applications, prepare invoice analysis for prospects, generating & distributing the weekly and annual reports including any ad-hoc reporting requested by customers from time to time.
• Monitor and respond to all Fraud Alerts by contacting the customers.
• Train existing customers in navigation and use of the customer web portal.
• Cross selling / up selling all products and services to existing customers (i.e. maintenance program, fraud protection, etc).
• Develop business with existing customers for any cross-referral arrangements we may have with Resellers.
• Enhancing the existing margin by working with customers to add additional volume or suggesting alternative purchasing options.
• Develop a strong understanding of the fleet card industry, competitor’s product offerings, and the specific fueling needs of trucking companies with 5 to 100 vehicles.

Requirements

• Bachelor’s degree from an accredited four-year college or university or equivalent work experience.
• Excellent organization and communication and interpersonal skills with demonstrated ability to listen to others, express ideas both orally and in writing.
• Intermediate to advanced computer proficiency; experience working in Windows and Microsoft Office (Word, Excel, Power Point, etc.)
• Note: The above statements are intended to describe the general nature and level of work being performed by people assigned this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities and working conditions associated with the job.

Skills

Required

• Demonstrated ability to listen to others
• Express ideas both orally and in writing