Personal Lines Account Manager at Correll Insurance Group in Knoxville-TN-SouthPoint Risk - Knoxville

Job description

• SouthPoint Risk, a Member of Correll Insurance Group has an immediate need for a Personal Lines Account Manager at our office in Knoxville, TN.
• The Personal Lines Account Manager provides high-level sales support and exceptional customer service to clients. This role requires strong independent judgment and discretion to consistently deliver superior service. The Account Manager contributes to the growth and retention of both new and renewal business in alignment with agency goals and offers field support to address client needs. Responsibilities include assisting clients with service requests, processing changes to existing accounts, and recommending appropriate insurance and risk management solutions.
• If you enjoy helping others and are a compassionate, customer-focused individual, then apply today! At Correll Insurance Group we pride ourselves on our insurance products and customer service, and inclusive work environment for our team.

Responsibilities

• Quoting new business and remarketing renewals as needed
• Updating all necessary items in management system and sending to client as needed
• Receiving and responding to client emails, phone calls, requests for endorsements, certificates, etc.; maintaining accurate and current electronic files documenting such requests are handled.
• Providing necessary client documents, checklists, and proposals.
• Using support tools (electronic tasks and expiration/renewal reports) to maintain an organized and effective workstation.
• Establish working relationships with clients, potential clients, and the companies we represent via phone, email, and written correspondence.
• Support teammates with follow-up for clients and prospects.
• Research and resolve coverage questions.
• Promptly respond to client needs either on the phone or electronically.
• Cultivate new opportunities and offer additional lines of insurance through consultative selling.
• Assist with other office duties as they arise and are needed.

Requirements

• 1 to 3 years experiences as a Personal Lines P&C Account Manager or similar is preferred
• Possess or able to obtain Property and Casualty Insurance License within 6-12 months of employment. Correll will assist in scheduling courses and cover the application and licensing fees along with covering the cost for bi-annual license renewals.
• Proficient in AMS360 and ImageRight (Worksmart) is preferred but not required
• 1 to 3 years' experience as a Personal Lines Account Manager or similar is required
• Possess Property and Casualty Insurance License
• Proficient in AMS360 and ImageRight (Worksmart) is preferred but not required

Skills

Required

• Property and Casualty Insurance License
• Customer service
• Independent judgment
• Communication (phone, email, written)
• Organizational skills
• Research and problem-solving
• Consultative selling

Preferred

• AMS360
• ImageRight (Worksmart)

Benefits

• HSA and FSA
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources
• Benefits of working as an Independent Insurance Agent
• Helping You Stay Healthy - Mentally, Physically, and Financially
• We know employees want different options to manage health matters for themselves and their families. As a company, we strive to provide high-quality health plans that meet these needs and are market competitive.
• Comprehensive Health Plans
• Features of our medical coverage include access to a Custom Fitness Experience, Custom Member Wellness Center, and many more virtual experiences to help employees reach their individual mental and physical health goals.
• Our approach is “What can we do to help you achieve your individual goals?” Correll works alongside its employees as a partner to help them get where they want to go. We provide team members with: + In-House Training, Upskilling & Work-Life Balance + Establishing & Achieving Performance Milestones
• We recognize the importance of rest and relaxation for our team members and provide generous time off for vacation, sick time, holidays, volunteerism, and more.