Medical Front Office Clerk at Parrish Medical Center in FL-Port St. John-32797

Job description

• | Under the direction of the Site Manager, this position is responsible for being the point person for patients and visitors. Responsible for greeting patients, appointment scheduling, insurance verification, collection of copays, filing and phone communications. This position shall exemplify the desired Culture of Choice and philosophies of Parrish Healthcare.

Responsibilities

• Greets patients and visitors in a courteous and friendly manner both in person and via telephone; answering questions and taking messages if needed, scheduling appointments.
• Prepares new charts, files, and maintains patient records; maintains, organizes, and pulls charts for upcoming patient appointments.
• Confirms appointments with patients via telephone one day prior to scheduled appointment.
• Check in patients confirming accurate and updated patient and insurance information is in chart as well as the EMR.
• Perform billing and bookkeeping functions including collection of cash payments, posting, and balancing daily sheets of transactions and balancing deposits according to set billing protocols.
• Check out patients; accurately enter charges into computer, collecting all co-pays and out of pocket charges prior to patient leaving.

Requirements

• High school diploma or GED required.
• 0 to 1 year of experience in customer service, call centers, or medical office is preferred.
• None required

Skills

Required

• courteous and friendly manner
• customer service
• appointment scheduling
• insurance verification
• billing and bookkeeping
• EMR

Benefits

• Benefits Start on Day 1
• Health, Dental and Vision Insurance
• 403(b) Retirement Program
• Tuition Reimbursement/Educational Assistance
• EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
• Annual Accrual of 104 Personal Leave Bank (PLB) Hours