IT Analyst Applications (Disaster Recovery Operations Analyst I) at Caterpillar Inc. in Bangalore, Karnataka

Job description

• Your Work Shapes the World at Caterpillar Inc.
• When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
• About Caterpillar
• Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
• For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
• Your Impact Shapes the World at Caterpillar Inc
• When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
• We are seeking an experienced IT Analyst Applications (Disaster Recovery Operations Analyst I) to join our India Cybersecurity Support team - CAT IT Division.
• The preference for this role is to be based out of Bangalore – Caterpillar PSN
• This position requires candidate to work a 5-day -a -week schedule.
• Shift Timing: 01:00-10:00PM IST
• The Disaster Recovery (DR) Operations Analyst I supports the organization's resilience and recovery program by maintaining recovery documentation, assisting with testing activities, and contributing to operational readiness. This entry-level role provides foundational experience in disaster recovery, operational resilience, and technology risk management.

Responsibilities

• Maintain disaster recovery plans, inventories, contact lists, and supporting documentation.
• Assist in planning and executing disaster recovery tests and annual recovery exercises.
• Track remediation actions, risks, issues, and recovery readiness activities.
• Collaborate with application, infrastructure, and support teams to collect and validate recovery information.
• Monitor compliance with established disaster recovery standards and procedures.
• Prepare reports, dashboards, and presentation materials for governance meetings.
• Participate in recovery exercises and document lessons learned and improvement opportunities.
• Escalate identified gaps, risks, and issues to senior team members.
• Support audit, compliance, and governance activities.

Requirements

• Strong organizational and documentation capabilities.
• Basic knowledge of IT infrastructure, applications, and technology services.
• Effective written and verbal communication skills.
• Ability to follow structured processes and analyze information.
• Proficiency with Microsoft 365 tools, including Excel, Word, PowerPoint, and Teams.
• Strong collaboration and stakeholder engagement skills.
• Degree, diploma, apprenticeship, or equivalent experience in Information Technology, Cybersecurity, Business, or a related discipline.
• Foundational understanding of Disaster Recovery (DR), Business Continuity (BC), or Operational Resilience concepts.
• Awareness of IT Service Management (ITSM) principles.
• Interest in technology risk and resilience management.

Skills

Required

• IT infrastructure
• Applications
• Technology services
• Disaster Recovery (DR)
• Business Continuity (BC)
• Operational Resilience
• IT Service Management (ITSM)

Benefits

• Work Life Harmony
• Earned and medical leave.
• Relocation assistance
• Holistic Development
• Personal and professional development through Caterpillar ‘s employee resource groups across the globe
• Career developments opportunities with global prospects
• Health and Wellness
• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program
• Financial Wellness
• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.