Apartment Community Manager - Highlands Grand Terrace at AIR Communities in Grand Terrace, CA, United States

Job description

• AIR Communities is seeking an experienced Apartment Community Manager to lead Highlands Grand Terrace in Irvine, where you'll have the opportunity to make a measurable impact, develop top talent, and drive the success of a premier apartment community.
• This is an opportunity to run a high-performing apartment community as your own business, leading a talented team, driving financial performance, and creating an exceptional living experience for residents.
• Learn more about the community here: Highlands Grand Terrace

Responsibilities

• Lead, inspire, and develop a high-performing leasing and maintenance team, creating a culture of accountability, growth, and excellence
• Drive occupancy, revenue, resident retention, and customer satisfaction while consistently achieving community performance goals
• Own the community's financial success, including budgeting, forecasting, expense management, and revenue growth
• Develop and execute strategic leasing, marketing, and resident experience initiatives that maximize performance and resident loyalty
• Deliver an exceptional resident experience by fostering a service-driven culture and building strong resident relationships
• Ensure operational excellence through strong execution, compliance, and adherence to company policies and industry standards

Requirements

• What You Have
• Proven success leading a multifamily community or customer-focused business with responsibility for team performance, resident satisfaction, and financial results
• 4+ years of experience in property management, hospitality, retail, restaurant, or another service-driven industry, including 2+ years in a leadership role
• Demonstrated ability to build, develop, and retain high-performing teams through coaching, accountability, and recognition
• Strong business acumen with experience managing budgets, driving revenue growth, and achieving operational goals
• Track record of delivering exceptional customer experiences and building lasting resident relationships
• Results-driven leader who leverages sales strategies, performance metrics, and market insights to maximize community performance
• Experience with property management systems such as Entrata, OneSite, SmartRent, Salesforce, or similar platforms
• Excellent communication, problem-solving, and relationship-building skills
• Flexible availability to work a typical schedule of Tuesday-Saturday, 10:00 AM-6:30 PM (hours may vary based on business needs)
• Reliable transportation

Skills

Required

• Leadership
• Team development
• Budget management
• Revenue growth
• Customer service
• Sales strategies
• Performance metrics
• Market insights
• Communication
• Problem-solving
• Relationship-building

Benefits

• Benefits
• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• An Apartment Benefit option is available to live on-site at the community you are working
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.
• Estimated salary range of $80,000 - $95,000 + 15% target bonus opportunity. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Commissions for new leases and renewals.
• An Apartment Discount Benefit option is available to live on-site at the community you are working.
• Additional Benefits listed below.