Supervisor - Clerical Support at Henry Ford Health in Detroit, MI, United States

Responsibilities

• We're looking for a detail-oriented and professional Supervisor - Clerical Support to join our team in Detroit, United States. In this role, you will oversee clerical operations, manage a team of administrative professionals, and ensure the smooth execution of office support functions. The ideal candidate will demonstrate strong organizational skills, leadership capabilities, and a commitment to maintaining efficient and professional clerical operations.
• Supervise and coordinate the daily activities of clerical staff, ensuring productivity and adherence to organizational standards
• Manage scheduling, work assignments, and performance monitoring for team members
• Oversee data entry, filing, record management, and document processing to maintain accurate and organized records
• Implement and maintain clerical procedures and systems to optimize workflow efficiency
• Train and mentor clerical staff on office procedures, software systems, and best practices
• Monitor and manage office supplies, equipment, and resources within budget parameters
• Communicate with other departments to coordinate support services and resolve operational issues
• Ensure compliance with organizational policies, documentation standards, and confidentiality requirements
• Prepare reports on clerical operations, team performance, and process improvements
• Handle escalated issues and provide support to resolve administrative challenges
• Customize and improve clerical processes to enhance efficiency and reduce redundancies

Requirements

• Proven experience supervising or managing administrative or clerical teams
• Strong proficiency with office software and systems (Microsoft Office Suite, email platforms, document management systems)
• Excellent time management and organizational skills with the ability to prioritize multiple tasks
• Demonstrated written and verbal communication skills
• Solid understanding of clerical operations, data entry, and record management
• Ability to train, mentor, and provide constructive feedback to team members
• Strong attention to detail and accuracy in administrative work
• Problem-solving skills and ability to make sound decisions independently
• Knowledge of office compliance standards and documentation requirements
• Experience with scheduling and coordination of office activities
• Familiarity with office management systems and software customization
• Ability to work collaboratively with cross-functional departments
• Professional demeanor and commitment to maintaining a supportive work environment

Skills

Required

• Strong attention to detail and accuracy