Sr. Product Manager – Retail & Supply Chain Technology - # 26-23697 at US Tech Solutions in Orlando, FL

Job description

• Hybrid role
• Duration: 12 Months Contract
• The Sr. Product Manager reporting to the Lead Product Manager, is part of the Retail, Restaurant, and Supply Chain Technology organization and supports Food & Beverage and Supply Chain technology platforms. This role serves as a key partner to business and operations teams, building strong relationships to understand priorities, translate business needs into technology solutions, and drive the ongoing implementation and continuous improvement of critical platforms.
• The Sr. Product Manager will collaborate closely with stakeholders across business, operations, engineering, UX, project management, QE, Financial Systems, and release management to align priorities, deliver value, and support long-term product success

Responsibilities

• Support the Lead Product Manager in development of the product vision, strategy, and roadmap throughout the end-to-end product lifecycle, prioritizing initiatives based on business benefit and strategic direction.
• Lead the implementation of existing goals on the product roadmap for the Food & Beverage line of business.
• Gather, document, and champion requirements needed to ensure new product features accomplish key objectives and meet business needs.
• Partner across a cross-functional matrix organization, working with business, operations, finance, and engineering to align roadmaps and strategy, define requirements, and schedule work for release.
• Support new feature launches by partnering with business, operations, training, and support teams on go-to-market readiness.
• Facilitate continuous improvement by monitoring product performance, collecting end-user feedback, and analyzing metrics and industry trends to prioritize capabilities and refine OKRs.
• Gain a deep understanding of current systems and configurations to provide implementation direction and support as the systems are used in new locations.
• Champion a framework for documentation of technology and processes.

Requirements

• 5+ years in digital or technology roles within the supply chain industry, including at least 2 years working with technology initiatives and strategy.
• Deep supply chain experience through all aspects of the product lifecycle.
• Experience working on solutions for technical, user, and business issues in a fast-paced environment.
• Strong command of agile tools such as JIRA, Confluence, etc.
• Strong ability to break down complex problems into clear requirements and deliverable increments.
• Clear and effective written, verbal, and presentation skills, including the ability to communicate and influence at an executive level.
• Demonstrated ability to articulate a compelling vision for complex and seemingly disparate concepts.
• Proven analytical and quantitative skills, with the ability to use hard data and metrics to back up assumptions and develop business cases.
• Ability to think strategically and drive ideas into action, with a willingness to take personal initiative.
• Demonstrated ability to build and maintain strong, effective working relationships and cross-functional partnerships across Technology and operational teams.
• Ability to work with bi-coastal and/or international teams across multiple time zones.
• Experience synthesizing complex or diverse project data, stakeholder feedback, and business objectives to drive decision-making.
• Effectively provide overall product leadership across multiple teams, while working collaboratively to ensure on-time and on-budget delivery.
• 5+ years in digital or technology roles within the supply chain industry, including at least 2 years working with technology initiatives and strategy.
• Deep supply chain experience through all aspects of the product lifecycle.
• Experience working on solutions for technical, user, and business issues in a fast-paced environment.
• Strong command of agile tools such as JIRA, Confluence, etc.
• Bachelor's degree in Computer Science, Information Technology, Business, Supply Chain, Engineering, or a related field, or equivalent professional experience.

Skills

Required

• Willingness to take personal initiative
• Cross-functional partnerships
• JIRA
• Confluence