Workforce Planning Analyst at Boyd Gaming in Las Vegas, , United States

Job description

• The Workforce Planning Analyst is responsible for the preparation of departmental work schedules, which include but are not limited to Gaming, Food & Beverage and Hotel. The Workforce Planning Analyst is responsible for ensuring staffing levels are both adequate and economical while providing excellent guest service.

Responsibilities

• Analyze business needs to determine proper staffing levels and create the most efficient schedule; prepare and post all departmental schedules on a weekly basis.
• Recommend staffing policies and procedures to ensure consistency and overall standardized practices.
• Prepare forecasts and work schedules for various departments ensuring adequate staffing for excellent customer service.
• Assist all departments with staffing schedules that provide optimum labor levels for the business.
• Maintain accurate and timely records of staffing levels in order to schedule per business needs and increase overall productivity.
• Provide input to staffing planning goals based on knowledge of departmental capacity and potential.
• Approval or rejection of ongoing requests for shift changes, change in days off and requested time off in comparison to staffing needs.
• Communicate effectively with employees and all levels of management.
• Work closely with Human Resources and Payroll to ensure all scheduling practices comply with labor laws and company policies.
• Perform all functions with the highest level of integrity.
• All duties are to be performed in accordance with departmental and company policies, practices, and procedures.
• Perform all other job-related duties as requested

Requirements

• One to two (1-2) years or more of related scheduling experience.
• Knowledge of overall principles of operations and staffing requirements.
• Strong problem solving, analytical skills.
• Use computer systems and projection technology to create, communicate and present information as well as review data, research alternatives, document information, prepare action and implement results.
• Must have intermediate level skills with Microsoft Excel/Word/Outlook and basic office equipment.
• Ability to understand change management.
• Working knowledge of state specific laws and requirements.
• Good written and verbal communication skills and demonstrate ability to resolve all situations in a professional manner.
• Excellent customer service skills. Have interpersonal skills to deal effectively with all business contacts.
• Have initiative, strive for continuous improvement.
• Strong team player that has a direct approach and is solution oriented.
• Professional appearance and demeanor.
• Work varied shifts if needed, including weekends and holidays.
• Able to effectively communicate and present in English, in both written and oral forms.
• Able to obtain/maintain any necessary certifications and/or licenses.
• Ability to work independently, prioritize based on urgency and work through high volume and stressful time periods.
• Previous knowledge and experience with Virtual Roster or any scheduling software system.
• Experience with Workday and/or any related payroll timekeeping systems
• Experience working with any collective bargaining agreements (Union).
• Previous experience working in a casino resort with understanding and knowledge of operational standards

Skills

Required

• Ability to understand change management.
• Excellent customer service skills.
• Professional appearance and demeanor.