Receptionist - Part Time at Rydell Chevrolet GMC Cadillac in Grand Forks, ND

Job description

• We are seeking a Part Time Receptionist with excellent customer service skills and a winning attitude. This individual will greet all customers that come in to our GM dealership and then direct them to their destination. This position will also be responsible for basic office tasks to help the Sales and Office departments.

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Requirements

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance

Skills

Required

• Excellent customer service skills
• Winning attitude
• Professional personal appearance

Preferred

• Experience with Microsoft Office suite

Benefits

• We offer great “in-house” benefits including discounted services, an employee vehicle purchase program and paid time off to volunteer.
• Work 2-3 Days per week
• Mondays: 2pm-7pm, Tuesday-Friday: 2pm-6pm, and every other Saturday, 8a-5p
• Pay is $17/hour