Retail Sales Associate at Sierra-at-Tahoe Resort in Legal Address - TWIN BRIDGES, CA 95735

Job description

• Job Title: Retail Sales Associate
• Department: Sierra Mountain Sports
• Reports To: Retail Supervisor
• Prepared By: Sierra-at-Tahoe
• Prepared Date: 07/2023
• FLSA Status: Non-exempt
• Pay Status: Hourly
• YR Status: Seasonal (Full-time or Part-time)
• Benefit Status: None
• Pay Rate: Starting at $18/hr
• Embrace the thrill of winter and step outside of the norm and into an outdoor opportunity you’ll cherish forever. Here at Sierra, we pride ourselves on our welcoming and inclusive work atmosphere that keeps the stoke high for our guests and employees alike all season long. If you’re looking for a full career switch or an exciting weekend roll centrally stationed in the beautiful Sierra Nevada, you just found it.
• NOTE: This job description shall not be construed as a contract for employment. Must be at least 18 years of age. Sierra-at-Tahoe is an at-will employer. This position requires a post offer background check.
• Become a member of our retail sales team to aid in the sales of ski and snowboard related clothing and accessories to the public and employees. Obtain payment for goods sold while providing exceptional customer service and working at cash register and balancing daily receipts.

Responsibilities

• 1. Provide superior service to all customers, public and employees.
• 2. Greeting customers in a timely and courteous manner and determining their needs.
• 3. Directing customers to appropriate purchases and suggesting store items.
• 4. Understanding current trends, technical details, and fabric characteristics and communicate this information to the guest as needed.
• 5. Accepting payment efficiently, diplomatically, entering appropriate payment type, balancing cash sheet.
• 6. Responsible for balancing cash and credit card transactions at the end of each shift.
• 7. Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
• 8. Meet service level objectives and department goals as set forth by immediate supervisor.
• 9. Flexible working hours.
• 1. Protect the safety of self, co-workers, and Sierra-at-Tahoe Resort guests at all times.
• 2. Report any potentially harmful equipment or situations to the immediate supervisor without delay.
• 3. Report safety-related accidents and incidents at once to immediate supervisor.
• 4. Follow all company and department safety policies and procedures.
• 5. Operate equipment in a safe manner that will not lead to injury of yourself or others.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or general education degree (G.E.D.); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Resort certification on any necessary equipment.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.

Skills

Required

• Superior customer service
• Positive and friendly attitude
• Effective communication
• Teamwork
• Flexibility
• Cash register operation
• Balancing daily receipts