10841 – Business Process Analyst II at Hyundai AutoEver America in Costa Mesa, CA

Job description

• The Business Process Analyst II supports the navigation business operations by managing software licensing, financial forecasting, contract administration, and procurement processes. This role provides data-driven insights to improve decision-making, supports customer invoicing and reconciliation, and contributes to strategic planning and research initiatives across North America. The position acts as a key liaison between headquarters, internal stakeholders, and external customers to ensure operational alignment and efficiency.

Responsibilities

• Manage navigation software license operations including forecasting monthly sales and purchase data and controlling map purchase costs
• Analyze customer sales data to generate business intelligence insights for planning and decision-making
• Administer software license agreements including MSAs with headquarters and sublicense agreements with manufacturing entities
• Perform procurement activities including GR creation, PO review, and payment analysis
• Manage MapCare invoicing and monitor customer account balances across multiple divisions
• Develop and enhance vehicle research and strategic planning reports for North America
• Oversee contractual management of navigation-related information services

Requirements

• Bachelor's degree in finance, Accounting, Business Engineering, or a related field
• 5–10 years of experience in accounting, finance, procurement, business planning, or related disciplines
• Proficiency in Microsoft Office including Excel and PowerPoint
• Experience using collaboration tools such as JIRA and Confluence
• Strong analytical, problem-solving, and communication skills
• Ability to influence stakeholders and work effectively with customers
• Experience in the automotive industry
• Background in financial planning or business analysis
• Customer-focused mindset with strong negotiation skills
• Highly organized, detail-oriented, and self-driven with ability to meet deadlines

Skills

Required

• JIRA
• Confluence

Benefits

• In addition to a competitive salary, this position offers a fantastic benefits package that includes comprehensive medical/dental coverage, generous PTO, education assistance, and annual merit increase eligibility in a growth-focused work environment.